Katharine Bolduc
Johnston,RI
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
37
37
years of professional experience
Work History
Server
The Cheesecake Factory
Providence, AZ
06.2004 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated with kitchen staff efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted guests with menu selections and dietary restrictions effectively.
- Processed payments and managed cash register transactions accurately.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled guest complaints professionally and resolved issues promptly.
- Trained new servers on company standards and service protocols consistently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
Server
Dave and Busters
Providence, AZ
03.2000 - 06.2004
- Provided exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated with kitchen staff efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
Server
Red Lobster
Warwick, AZ
01.1994 - 06.2000
- Provided exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated with kitchen staff efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
Team member
Butger King
Warwick, AZ
01.1990 - 01.1994
- Provided excellent customer service in a fast-paced restaurant environment.
- Operated kitchen equipment to prepare and cook menu items efficiently.
- Maintained cleanliness and organization of dining and kitchen areas regularly.
Education
Toll Gate High School
Warwick , FLSkills
- Customer service
- Order accuracy
- Money handling
- Menu knowledge
- Multitasking
- Training
Timeline
Server
The Cheesecake Factory
06.2004 - Current
Server
Dave and Busters
03.2000 - 06.2004
Server
Red Lobster
01.1994 - 06.2000
Team member
Butger King
01.1990 - 01.1994
Toll Gate High School