Dedicated customer service professional with experience in retail and restaurant industry. Solid team player, demonstrating strong multitasking and organizational skills. Articulate, energetic and passionate about developing customer relationships, cultivating partnerships and contributing to company success.
Acted as key assistant to owner, ensuring smooth operations.
Performed bookkeeping by preparing monthly financial spreadsheets.
Coordinated job tracking and billing processes with accountant.
Secured permits required for various projects timely.
Handled orders for supplies to maintain workflow continuity.
Conducted errands and deliveries to multiple job sites.
Scheduled appointments and managed calendar effectively.
Managed intake of customer equipment and ensured accurate documentation.
Answered phone calls and assisted walk-in customers promptly.
Scheduled four technicians to optimize service availability.
Filed warranties efficiently to streamline claims processing.
Functioned as primary cashier from Monday to Friday, facilitating efficient service delivery. Responded to customer inquiries via phone while managing cash-out transactions effectively. Cultivated relationships with repeat customers, recognizing their preferences and needs. Administered house accounts with precision, ensuring proper account management. Managed front-end inventory and ordering processes to sustain product supply. Provided training for new cashiers. Balanced daily cash drawers meticulously, ensuring financial accuracy.
Processed all food items for day and night shifts ahead of time to expedite meal preparation. Demonstrated multitasking skills by managing various food stations without sacrificing quality. Ensured freshness of food items by utilizing appropriate storage and rotation methods. Maintained hygienic workspace through regular cleaning tasks and waste management per health code cleanliness standards.
Trained cashiers and hostesses to enhance service quality and efficiency.
Scheduled wait staff of over 40 to ensure adequate coverage during peak hours.
Greeted and seated customers, fostering a welcoming dining atmosphere.
Managed cash register operations, accurately balancing drawer nightly after cashing out guest checks.