Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Katharine “Kammie” Ferré

Albemarle,NC

Summary

Dedicated customer service professional with experience in retail and restaurant industry. Solid team player, demonstrating strong multitasking and organizational skills. Articulate, energetic and passionate about developing customer relationships, cultivating partnerships and contributing to company success.

Overview

41
41
years of professional experience

Work History

Administrative Assistant

RM4 Solutions
11.2024 - Current

Acted as key assistant to owner, ensuring smooth operations.

Performed bookkeeping by preparing monthly financial spreadsheets.

Coordinated job tracking and billing processes with accountant.

Secured permits required for various projects timely.

Handled orders for supplies to maintain workflow continuity.

Conducted errands and deliveries to multiple job sites.

Scheduled appointments and managed calendar effectively.

Service Writer

Oakboro Tractor and Equipment
05.2021 - 11.2024

Managed intake of customer equipment and ensured accurate documentation.

Answered phone calls and assisted walk-in customers promptly.

Scheduled four technicians to optimize service availability.

Filed warranties efficiently to streamline claims processing.

Head Cashier / Trainer

Turner Ace Hardware
08.2016 - 05.2021

Functioned as primary cashier from Monday to Friday, facilitating efficient service delivery. Responded to customer inquiries via phone while managing cash-out transactions effectively. Cultivated relationships with repeat customers, recognizing their preferences and needs. Administered house accounts with precision, ensuring proper account management. Managed front-end inventory and ordering processes to sustain product supply. Provided training for new cashiers. Balanced daily cash drawers meticulously, ensuring financial accuracy.

Prep Cook

Sunset Grille
06.2011 - 12.2011


Processed all food items for day and night shifts ahead of time to expedite meal preparation. Demonstrated multitasking skills by managing various food stations without sacrificing quality. Ensured freshness of food items by utilizing appropriate storage and rotation methods. Maintained hygienic workspace through regular cleaning tasks and waste management per health code cleanliness standards.

Hostess / Front End Assistant Manager

Sweetwaters Restaurant
08.1984 - 09.1986

Trained cashiers and hostesses to enhance service quality and efficiency.

Scheduled wait staff of over 40 to ensure adequate coverage during peak hours.

Greeted and seated customers, fostering a welcoming dining atmosphere.

Managed cash register operations, accurately balancing drawer nightly after cashing out guest checks.

Education

High School Diploma - College Prep

Carlisle High School
Carlisle, PA

Biology, Psychology, Religion

College of Wooster
Wooster, OH

Skills

  • Customer service and support
  • Data entry and documentation
  • Office administration
  • Time management
  • File organization
  • Client relations and scheduling

Timeline

Administrative Assistant

RM4 Solutions
11.2024 - Current

Service Writer

Oakboro Tractor and Equipment
05.2021 - 11.2024

Head Cashier / Trainer

Turner Ace Hardware
08.2016 - 05.2021

Prep Cook

Sunset Grille
06.2011 - 12.2011

Hostess / Front End Assistant Manager

Sweetwaters Restaurant
08.1984 - 09.1986

High School Diploma - College Prep

Carlisle High School

Biology, Psychology, Religion

College of Wooster
Katharine “Kammie” Ferré