Katharine M. Boelhauf
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Data Entry Coordinator
Jostens | High School Achievements
San Antonio, TX
02.2019 - 02.2024
- Operated data entry equipment to input lists, records, or other data points into a computer system.
- Resolved discrepancies in information by using standard procedures or returning incomplete documents to the team members for resolution.
- Assisted with the development and implementation of marketing campaigns.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained existing websites by troubleshooting coding errors and updating content.
Assistant Clinic Administrator
Massage Envy
04.2011 - 01.2014
- Helped lead a staff of 25+ employees while assisting in the coordination of all aspects of business and facility operations
- Motivated and mobilized employees by implementing 360 degree coaching to meet daily goals
- Created and organized strategic plans for membership growth
- Strived to meet clinic goals that included sales closing, member attrition, NPS, and Retail Eyes.
Education
Bachelor of Arts in Anthropology -
University Of Texas at San Antonio
01.2010
Skills
- Strong analytical skills
- Deadline-oriented
- Scheduling
- Office Management
- Data Entry
- Staff Training
- Customer Service
- Documentation and Recordkeeping
- Phone and Email Etiquette
- Problem-solving abilities
Career Objectives And Qualifications
Customer experience focus with understanding of consumer expectations| Exceptional interpersonal skills; relates well to diverse groups of people| Ability to communicate information articulately and effectively| Unwavering ability to generate solutions and resolve problematic situations| Strong will to learn new skills and techniques; able to adapt to new information and ability to learn quickly and in a timely manner| Meticulous attention to detail with a “go above and beyond” attitude.
Timeline
Data Entry Coordinator
Jostens | High School Achievements
02.2019 - 02.2024
Assistant Clinic Administrator
Massage Envy
04.2011 - 01.2014
Bachelor of Arts in Anthropology -
University Of Texas at San Antonio
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