Katherine Aguilar
Upland,CA
Summary
Reliable and loyal worker who is dedicated to making a professional yet friendly relationship with team members and customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help the team achieve company goals.
Overview
10
10
years of professional experience
Work History
Server
Chili's Restaurant Grill & Bar
Orange, CA
07.2016 - Current
- Served food and drinks orders quickly and accurately.
- Provided exceptional customer service in a fast-paced dining environment.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed tables quickly to support efficient service and prepare for incoming guests. and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and the teams ready to meet customer needs.
- Assisted in training new servers on restaurant procedures and menu items.
- Cultivated warm relationships with regular customers.
Assistant Manager
Uptown Cheapskate
Placentia, CA
11.2019 - 04.2026
- Trained and mentored staff on customer service best practices and product knowledge.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Help with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Server
Yard House
Irvine, California
10.2022 - 01.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders from customers accurately and in a timely manner.
- Delivered food and beverages accurately to guests at tables.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed payments efficiently using point-of-sale systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host / Setup
The Original Pancake House
Anaheim, CA
01.2020 - 04.2020
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Fullerton Union High School
Fullerton, CA05-2015
Skills
- Point of sale operation
- Transactions and Cash Handling
- Menu Memorization and Presentation
- Upselling
- Ability to Multi task quickly and efficiently
- Can work well under pressure
- Scheduling and Coordinating
- Team Building
- Natural Leadership
Languages
Spanish
Timeline
Server
Yard House
10.2022 - 01.2024
Host / Setup
The Original Pancake House
01.2020 - 04.2020
Assistant Manager
Uptown Cheapskate
11.2019 - 04.2026
Server
Chili's Restaurant Grill & Bar
07.2016 - Current
High School Diploma -
Fullerton Union High School