Katherine A Healy
Parlin ,NJ
Summary
Effective communicator and problem solver dedicated to teamwork. Possess initiative to exceed goals. Years of experience in the professional work field. Committed to enhancing my knowledge in a challenging career opportunity. Enthusiastic, creative and dedicated.
Overview
23
23
years of professional experience
Work History
Hostess Manager
Mario's Tutto Benne
Union, Nj
05.2021 - 06.2025
- Collaborated with management and kitchen staff to efficiently coordinate guest reservations and seating arrangements, enhancing overall dining experience.
- Assessed staffing needs to align with reservation patterns and anticipated business levels, ensuring optimal service delivery.
- Monitored front-of-house areas for cleanliness and organization, swiftly addressing issues to maintain guest satisfaction.
Administrative Assistant
Chancery Track LLC
Hamilton, Nj
10.2016 - 04.2020
- Facilitated effective communication between staff and customers by producing error-free correspondence and efficiently routing all mail.
- Coordinated meeting logistics by organizing spaces, preparing necessary documentation, and documenting meeting notes for future reference.
- Handled communications between staff and customers, including producing error-free correspondence and routing all mail.
- Responded to customer inquiries regarding product offerings and service features.
House/Office cleaner
Bright and Shiny Cleaning LLC
08.2015 - 09.2016
- Managed complete home cleanings
- Managed complete office cleaning, handling desks and cubicles, conference areas and breakrooms.
- Cleaned and thoroughly sanitized frequent-touch areas and refilled sanitizer stations.
- Responded promptly to any spillages or urgent cleaning needs during working hours.
- Delivered clean, attractive entryways by polishing floors and keeping glass sparkling.
Foreclosure Analyst
Zucker, Goldberg and Ackerman LLC
Mountainside, Nj
04.2006 - 08.2015
- Daily updating foreclosure status to clients, including first legal, service, default and final judgment.
- Answered calls from clients and borrowers to provide status updates on their cases.
- Resolved client issues and concerns by providing effective solutions and support.
- Collaborated with internal teams to facilitate smooth transitions of foreclosures, enhancing communication and workflow
- Managed quality assurance processes for banks regarding foreclosed properties, ensuring compliance with standards and reducing errors
- Maintain strict timelines for document execution uploaded to clients
- Experi.e.nce in Service Department, merging and sending out certified/regular mail, and preparing and sending special service ie USA and NJ service for the service Department within Zucker, Goldberg & Ackerman.
- Performed clerical tasks in the Document Control Center to maintain organized records.
Cosmetic Counter Manager
Lord & Taylor
Westfield, Nj
10.2005 - 07.2006
- Refined business plans through regular analysis of sales results and forecasts to align with market trends.
- Boosted per-customer revenue by strategically promoting relevant products tailored to customer needs.
- Delivered positive experiences to customers, helping each feel special and satisfied with each visit.
- Coached beauty team members in presentation and sales techniques to consistently meet sales targets.
- Worked part-time in handbag department at Westfield store from 2006 for six months.
Restaurant Hostess
Molly Maguire's Pub & Restaurant
Clark, Nj
02.2004 - 08.2005
- Reset tables efficiently to maximize table turnover.
- Supported server efficiency, introducing guests to server and taking drink orders.
- Coordinated waitstaff to ensure balanced service across restaurant sections.
- Facilitated server efficiency by introducing guests and promptly taking drink orders.
- Coordinated logistics for parties and events at the venue to ensure successful execution.
Office Clerk
Distinctive Land Title Services
Westfield, Nj
03.2002 - 02.2003
- Shredded older files and confidential information, minimizing potential security risks.
- Prioritized tasks independently to best support office needs.
- Fielded incoming calls, capturing detailed messages for efficient communication.
- Organized and maintained office files, ensuring easy retrieval and systematic access.
Education
High School -
Westfield High School
Westfield, NJSkills
- Reservation management
- Front-of-house operations
- Guest relations
- Customer relationship management
- Attention to detail
- Active listening
- Communication
- Reservation Management
Timeline
Hostess Manager
Mario's Tutto Benne
05.2021 - 06.2025
Administrative Assistant
Chancery Track LLC
10.2016 - 04.2020
House/Office cleaner
Bright and Shiny Cleaning LLC
08.2015 - 09.2016
Foreclosure Analyst
Zucker, Goldberg and Ackerman LLC
04.2006 - 08.2015
Cosmetic Counter Manager
Lord & Taylor
10.2005 - 07.2006
Restaurant Hostess
Molly Maguire's Pub & Restaurant
02.2004 - 08.2005
Office Clerk
Distinctive Land Title Services
03.2002 - 02.2003
High School -
Westfield High School