Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
Generic

Katherine Barto

Cleveland

Summary

Highly skilled bartender with 17 years of experience in Cleveland and San Antonio. Extensive knowledge in spirits and cocktails as well as general craft beer and wine. Fast worker with great communication skills and attention to detail. Willing to go the extra mile to ensure guests and clients are happy. Seeking a part-time service position to improve knowledge.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bar Manager/Bartender

All Saints Public House
02.2023 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed strong relationships with regular patrons, fostering a welcoming atmosphere and promoting loyalty.
  • Handled customer complaints professionally, resolving issues promptly and effectively.
  • Fostered positive work atmosphere, reducing staff turnover rates.
  • Winner of Cleveland Magazine Best of the West Bartender.

Bar Manager

Indie E4th
01.2022 - 01.2023
  • Take inventory and place orders with various suppliers ensuring stock on all items
  • Update menus on POS and QR codes as well as inform and train staff on new items
  • Build schedules anticipating downtown business and events
  • Create seasonal cocktails and special menus for various sponsored events
  • Interview and hire all staff, making sure all documentation is filled out correctly
  • Implement policies and procedures in new business
  • Book events, communicate event orders with chef, ensure all events were to guest satisfaction
  • Set up accounts, build and maintain relationships with vendors

Bartender

Char Whiskey Bar
12.2019 - 01.2022
  • Make suggestions and sell pours from an extensive whiskey collection over 300 bottles
  • Communicate any off menu specials and make recommendations based on guest needs
  • Provide comps/voids when needed and keep track of out of stock item
  • Take and execute multiple drink orders at once
  • Create bourbon focused feature cocktails

Bartender/Beer Geek/Wine Nerd

Winking Lizard Tavern
01.2018 - 03.2021
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Put together informative presentations and food pairings for new beers coming to the tour
  • Maintain high energy and accuracy during high volume events
  • Attend tour rollouts, beer geek meetings and various tastings to help upsell guests and train staff
  • Build seasonal cocktails with featured ingredients

Server/Head Bartender

The Esquire Tavern
07.2014 - 12.2017
  • Strong knowledge of cocktail and food menu including unique ingredients and food allergies
  • Prepare cocktails and garnishes to the standard of an award winning bar program
  • Train new staff on service standards, policies and procedures
  • Attend tastings and education meetings on current and new products
  • Ensuring others are performing up to standard and guests are having a one of kind experience
  • Responsible for end of day reports and bar cleanliness at the end of shift

Education

High School Diploma -

Garfield Heights High School
Garfield Heights, OH
06.2008

Skills

  • Staff Training
  • Conflict and Complaint Resolution
  • High Energy and Stamina
  • Upselling and Cross Selling
  • Menu Memorization and Presentation

Certification

  • TIPS Certified
  • Food Handler License
  • Bar Smarts Certified

Timeline

Bar Manager/Bartender

All Saints Public House
02.2023 - Current

Bar Manager

Indie E4th
01.2022 - 01.2023

Bartender

Char Whiskey Bar
12.2019 - 01.2022

Bartender/Beer Geek/Wine Nerd

Winking Lizard Tavern
01.2018 - 03.2021

Server/Head Bartender

The Esquire Tavern
07.2014 - 12.2017

High School Diploma -

Garfield Heights High School

Education and Training

other