Katherine Battaglia - Donapetry
Santa Clarita,CA
Summary
Smart professional with thorough understanding of English and Spanish to fluently interpret and translate. Conveys intended messages accurately and reliably employing an empathetic and mindful approach. Well-versed in interpretation and translation tools and services developed over 21 years of experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Spanish Medical State Certified Interpreter
Self Employed Services
11.2003 - Current
- Interpreted Simultaneously and Consecutively in IME, QME and AME Medical Appointments. Completed all Medical Forms, including but not limited to the patient's medical history.
- Interpreted in Psychological Evaluations and Completed extensive forms such as MMPI. With compassion and respect.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and Spanish speaking patients.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
- Supported various School Districts in interpreting to Spanish speaking parents by providing real-time interpreting services during Independent Educational Program and Parent Teacher Conferences.
- Employee Handbook Translations.
- Stayed current on new expressions and cultural changes impacting language interpretation.
Office Manager
ADS Drywall And Acoustics Installation
01.2001 - 11.2003
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Receptionist/Customer Service Supervisor/Human Resources Assistant
Stone Castle Home Loans
04.1999 - 01.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Education
Court Interpreting
Southern California School of Interpretation
Santa Fe Springs, CACalifornia State Certified Medical Interpreter - Spanish Medical Interpretation
Southern California School of Interpretation
Santa Fe Springs11.2003
Skills
- Excellent Bilingual English/Spanish Skills
- Consecutive and Simultaneous Interpreting
- Sight Translation
- Client Support
- Professional ethics
- Client Confidentiality
- Empathetic and Respectful
- Interpersonal Communication
- Terminology Management
- Note-taking Techniques
- Memory retention
- Critical Thinking
Certification
California State Certified Interpreter since 2003
Languages
Spanish
Native or Bilingual
Timeline
Spanish Medical State Certified Interpreter
Self Employed Services
11.2003 - Current
Office Manager
ADS Drywall And Acoustics Installation
01.2001 - 11.2003
Receptionist/Customer Service Supervisor/Human Resources Assistant
Stone Castle Home Loans
04.1999 - 01.2001
Court Interpreting
Southern California School of Interpretation
California State Certified Medical Interpreter - Spanish Medical Interpretation
Southern California School of Interpretation
Similar Profiles
Chris CallaghanChris Callaghan
Yard Worker at Self Employed ServicesYard Worker at Self Employed Services
Kevin HuangKevin Huang
Composer & Mix Master Engineer at Self Employed ServicesComposer & Mix Master Engineer at Self Employed Services
Jyssica WilliamsJyssica Williams
Photographer at Self Employed ServicesPhotographer at Self Employed Services
Semaiah WhighamSemaiah Whigham
Dessert Designer at Self Employed ServicesDessert Designer at Self Employed Services
Tacy PriestTacy Priest
Floral Clerk at VonsFloral Clerk at Vons