Katherine Biggs
Garrett,Indiana
Summary
Professional and genuinely happy Server with an extensive knowledge of wine and food. I thoroughly enjoy my line of work and desire a place where I can provide excellent service to all guests in an establishment that takes pride in quality, presentation, and hospitality.
Overview
20
20
years of professional experience
Work History
Server
Auburn City Steakhouse
09.2021 - 08.2025
Bartender
Homegrown Hops
05.2021 - 08.2021
- Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business.
- Tapped beer kegs and served draft beer.
- Operated POS systems and managed bar tabs.
Server
Rusty's Chop House, Grill
11.2018 - 03.2020
- Professional and genuinely happy Server/Bartender with an extensive knowledge of wine and food.
- I thoroughly enjoy my line of work and desire a place where I can provide excellent service to all guests in an establishment that takes pride in quality, presentation and hospitality.
Server, Bartender
The Restaurant at Wente Vineyards
11.2012 - 09.2019
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously. Upheld highest standard for cleanliness of glass and silverware.
Server
The Sapphire Grill
03.2016 - 11.2016
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Set dining tables according to type of event and service standards.
- Addressed guest complaints with kitchen staff and served replacement menu items promptly.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
Bartender
Red Robin Gourmet Burgers
05.2011 - 06.2013
- Greeted guests in a timely and professional manner.
- Maintained full knowledge of beverage lists and promotions.
- Waited on multiple customers at the bar and throughout the bar area.
- Poured drinks using standard pour according to specifications.
Bartender, Banquets and lead trainer
The Galway Hooker Irish Pub
05.2010 - 08.2011
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Assisted co-workers whenever possible.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Manager, Bartender
Eez Fusion and Sushi
11.2007 - 05.2010
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Resolved guest complaints quickly and efficiently.
- Assisted co-workers whenever possible.
- Effectively listened to, understood and clarified guest concerns and issues.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Maintained clean dining room, lobby and service areas at all times.
Bartender
The Rusty Rudder
03.2007 - 11.2007
- Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business.
- Operated POS systems and managed bar tabs.
- Checked ID prior to serving alcohol in compliance with state and federal laws.
- Refused service to customers in impaired condition.
- Served food and alcoholic beverages in high-volume [Type] establishment, upholding superior record of positive feedback.
- Maintained bar appearance through continuous cleaning, organizing, and supply replenishment.
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, and frozen beverages.
- Balanced efficiency with exceptional service, managing average 100+ guests per hour.
Manager, Bartender
P.F. Chang's China Bistro
02.2006 - 03.2007
Education
GED -
Newark Memorial
Newark, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Server
Auburn City Steakhouse
09.2021 - 08.2025
Bartender
Homegrown Hops
05.2021 - 08.2021
Server
Rusty's Chop House, Grill
11.2018 - 03.2020
Server
The Sapphire Grill
03.2016 - 11.2016
Server, Bartender
The Restaurant at Wente Vineyards
11.2012 - 09.2019
Bartender
Red Robin Gourmet Burgers
05.2011 - 06.2013
Bartender, Banquets and lead trainer
The Galway Hooker Irish Pub
05.2010 - 08.2011
Manager, Bartender
Eez Fusion and Sushi
11.2007 - 05.2010
Bartender
The Rusty Rudder
03.2007 - 11.2007
Manager, Bartender
P.F. Chang's China Bistro
02.2006 - 03.2007
GED -
Newark Memorial
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