Katherine Bledsoe
The Bar
Lee's Summit,MO
19
years of professional experience
Results-driven professional with over a decade of experience in customer service and staff management. Expertise in training new hires, optimizing inventory, and fostering effective communication to enhance team performance and customer satisfaction.
Work History
Managing Bartender
13 Years 3 Months- Supervised daily bar operations, ensuring high service standards and compliance with safety regulations.
- Trained and mentored junior bartenders in mixology techniques and customer service excellence.
- Managed inventory levels, optimizing stock control to minimize waste and maximize profitability.
- Conducted interviews and hired new staff.
- Opening and closing of business.
- Assisted with bookkeeping.
Manager and Certified Tanning Consultant
7 Years 3 Months- Managed scheduling and staffing to ensure optimal coverage during peak business hours.
- Monitored inventory
- Opening and closing duties
- Onboarding and training new staff
Managing Bartender
2 Years 8 Months- Opening and closing duties
- Ordering and monitoring inventory
- Onboarding and continued training of staff
- Fostered a positive team environment through effective communication and conflict resolution strategies.
Teller and Assistant Vault Manager
1 Year 11 Months- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted clients in account inquiries, providing exceptional customer service to enhance satisfaction.
- Maintained cash drawer accuracy, balancing daily transactions to prevent discrepancies.
- Upgraded clients to additional services and products
- Assisted with staff scheduling
- Opening and closing duties
Education
High School Diploma
Skills
Scheduling staff
Customer service expertise
Reliability
Engaging personality
Staff management
New hire training
Performance improvement
Hiring of staff
Excellent communication skills
Great collaborator
Leadership skills
Problem solving skills
Timeline
Managing Bartender
The Bar
05.2013 - CurrentRead More
Managing Bartender
Westside Bar and Grill
01.2011 - 09.2013Read More
Teller and Assistant Vault Manager
Great Southern Bank
11.2010 - 10.2012Read More
Manager and Certified Tanning Consultant
Malibu Mega Tan
03.2007 - 06.2014Read More
Homeschool
High School Diploma
Read More