Katherine A. Brower
Waxhaw,NC
Summary
Results-driven sales professional with 10+ years of award-winning pharmaceutical sales experience and recent leadership success as a General Manager in the health and wellness industry. Proven ability to drive market share, develop strategic territory plans, and build lasting relationships with healthcare professionals. Adept at analyzing clinical data, executing promotional strategies, and exceeding performance metrics. Known for a strong customer-first approach, adaptability, and a passion for delivering impactful solutions in a competitive landscape.
Overview
25
25
years of professional experience
Work History
General Manager
Club Pilates
Waxhaw, NC
04.2024 - Current
- Lead daily operations for a high-volume boutique fitness studio with 500+ active members, ensuring exceptional client experiences and business performance.
- Drive revenue growth through lead conversion, membership sales, and strategic community partnerships.
- Recruit, train, and manage a cross-functional team of instructors and front desk staff, fostering a high-performance culture.
- Analyze performance metrics, class utilization, and sales reports to guide decision-making and exceed growth targets.
- Oversee budgeting, retail sales, and expense management to align with monthly and quarterly financial goals.
- Execute targeted local marketing campaigns and outreach initiatives to increase brand visibility and lead generation.
- Maintain customer retention through personalized service, follow-up systems, and resolution of client concerns.
Studio Manager
Body20
Charlotte, NC
02.2023 - 04.2024
- Consistently ranked as a top-performing sales associate across franchise locations, exceeding monthly sales and membership goals.
- Developed consultative selling techniques to identify client needs and deliver tailored wellness solutions.
- Built rapport with clients through high-touch service and follow-up, leading to strong retention and referral growth.
- Utilized CRM systems to track leads, conversions, and follow-ups, maintaining detailed and accurate records.
- Collaborated with marketing and operations to launch successful member engagement campaigns and local outreach initiatives.
- Maintained a data-driven approach to performance tracking, conversion metrics, and daily KPIs.
Personal Trainer Manager
Burn Boot Camp, YMCA of Charlotte, CrossFit S3
Charlotte, NC
08.2015 - 06.2023
- Built strong client relationships and consistently exceeded fitness sales goals through personalized service, program education, and community engagement.
Senior Therapeutic Representative
Pfizer Pharmaceutical Inc
Westchester, NY
04.2001 - 01.2021
- Understand and manage the inner workings of large academic systems, smaller community hospitals, and cancer centers
- Responsible for calling on specialty physicians in the office setting to drive additional market share outside the hospital and increase face time
- Utilize relationships within the institutions to gain market knowledge and understand product placement and usage in order to effectively target and increase market share
- Consistently analyze local healthcare trends to determine both over performing and under performing business matrices; utilize information to develop plans of action for gaining market share
- Analyze monthly territory sales reports to identify accuracy and purchase cycle of the territory
- Continually evaluate return on investment for various programs and activities by assessing their overall impact on performance and/or relationships
- Possess strong ability to evaluate and breakdown medical journals and clinical data, including clinical objectives, knowledge of study design, and end point analysis.
- Responsible for the promotional activities of the anti- infective, pain and depression medications focusing on both community based physicians and community hospitals
Sales Manager
Parisi’s Sports Club
Midland Park, USA
11.2000 - 04.2001
- Responsible for new membership sales and membership retention
- Managed front desk and personal training staff.
Education
BS - Community Health Education
Montclair State University
01.1999
Skills
- Strategic Sales & Territory Management
- Customer Relationship Development
- Data-Driven Decision Making
- Goal & Results-Oriented Selling
- CRM & Salesforce Proficiency
- Product Positioning & Promotion
- Market Share Growth
- Clinical Data Interpretation
- Competitive Market Analysis
- Cross-Functional Collaboration
- Objection Handling & Negotiation
- Business Planning & Forecasting
- KOL (Key Opinion Leader) Engagement
- Healthcare Provider Education
- ROI & Performance Tracking
Accomplishments
- Exceeded Growth Targets: Added 100+ new members in 60 days at Club Pilates, driving record-breaking studio growth and revenue.
- Award-Winning Pharma Sales: Power Player Award winner for top regional growth; Circle of Excellence and multiple Travel Card and Convention Award recipient at Pfizer.
- Market Share Expansion: Successfully launched Zyvox with highest divisional sales and consistently increased territory share through provider education and clinical data selling.
- Leadership & Team Development: Recruited, trained, and led high-performing teams in both health & wellness and pharmaceutical sales, driving team success and retention.
- Strategic Community Engagement: Executed local partnerships and outreach events at Club Pilates, increasing lead generation by 25% and enhancing brand visibility.
- Data-Driven Sales Strategy: Leveraged CRM and sales analytics in both healthcare and fitness industries to optimize territory plans, member conversion, and retention.
- Clinical Expertise: Known for confidently presenting complex clinical data to influence prescribing decisions and secure formulary wins in hospital and outpatient settings.
Timeline
General Manager
Club Pilates
04.2024 - Current
Studio Manager
Body20
02.2023 - 04.2024
Personal Trainer Manager
Burn Boot Camp, YMCA of Charlotte, CrossFit S3
08.2015 - 06.2023
Senior Therapeutic Representative
Pfizer Pharmaceutical Inc
04.2001 - 01.2021
Sales Manager
Parisi’s Sports Club
11.2000 - 04.2001
BS - Community Health Education
Montclair State University