Katherine Burgoyne

• Trained new staff in relevant processes and procedures.
• Resolved customer complaints kindly and efficiently.
• Provided leadership and guidance to team members, ensuring that tasks were completed in a timely manner and to a high standard.
• Ensured compliance with team policies and procedures.
• Served customers in a professional, friendly and timely manner.

• Operated handlines twice daily during the Spring, Summer and Fall seasons.
• Transported pipes between locations twice yearly.
• Contributed to hay bailing operations as part of a crew during the summers of 2019 and 2020, working flexibly during non-standard shifts.

Served twice as a Young Women's President and once as Secretary for approximately 6 months each position, within the time frame cited above.

• Organized and participated in activities for young women between ages 16 and 18.
• Assigned tasks and duties to both adult and young women members when necessary.
• Ministered to young women with various needs.