Deepening relationships with individual and small business customers/clients, accomplish this by identifying financial needs, offering appropriate solutions and connecting clients with specialists.
General Manager
Best Buy
Visalia, CA
10.2014 - 05.2018
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Team Leader
Target
Visalia, CA
06.2009 - 10.2014
Assisted with new hire processing and existing training programs.
Initiated timely response to emails, voicemails and written correspondence.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Built strong relationships with customers through positive attitude and attentive response.