Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katherine Castro

Charlotte,United States

Summary

Highly experienced, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bath & Body Works
5422 New Fashion Way
02.2024 - Current
  • Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
  • Boosted sales revenue through the effective demonstration of product features and benefits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Retail Sales Associate

Express
5422 New Fashion Way
10.2023 - 04.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Waitress

Showmars
1300 S Tryon St A
03.2021 - 04.2024
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

High School Diploma -

Olympic High School
Charlotte, NC
06.2023

Skills

  • Customer Service
  • Money Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Bath & Body Works
02.2024 - Current

Retail Sales Associate

Express
10.2023 - 04.2024

Waitress

Showmars
03.2021 - 04.2024

High School Diploma -

Olympic High School
Katherine Castro