Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine Collins

Chicopee,MA

Summary

Proven track record in enhancing customer experience and streamlining financial transactions at Talbots, showcasing exceptional customer service and time management skills. Adept at fostering teamwork and collaboration, significantly contributing to a positive work environment. Demonstrated problem-solving abilities in a fast-paced retail setting, ensuring customer satisfaction and repeat business without specifying numerical percentages. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

35
35
years of professional experience

Work History

Sales Associate

Talbots
09.2018 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Central Office Technician

Verizon Communications
08.1985 - 01.2016

Education

No Degree -

STCC
Springfield, MA

High School Diploma -

Chicopee High School
Chicopee, MA
06.1975

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Accomplishments

Work & Family Committee New England

Read a loud at Local Schools

CHOICES Program at local schools

Timeline

Sales Associate

Talbots
09.2018 - 04.2020

Central Office Technician

Verizon Communications
08.1985 - 01.2016

No Degree -

STCC

High School Diploma -

Chicopee High School

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Katherine Collins