Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and care.
Overview
9
9
years of professional experience
Work History
Nanny/Property Manager
Suko Residence
09.2015 - Current
Taking care of 3 family members in household
Preformed Cooking, cleaning, and landscaping
Established Childcare with full teaching and coaching responsibilities.
Petcare
Assistant Store Manager
America's Best Contacts And Glasses
08.2014 - 09.2015
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Created and maintained safe and secure work environments for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Coached 7 sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Master of Science - Counseling, Counseling And Education
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN
05.2025
Bachelor of Science - Psychology in Applied Behavioral Analysis
Purdue University Global
West Lafayette, IN
05.2022
Associate of Science - Business Administration
Purdue University Global
West Lafayette, IN
06.2020
Skills
Microsoft PowerPoint
Retail Sales Customer Service
Business Development Understanding
Staff Training
Microsoft Excel
Microsoft Word
Recordkeeping Strengths
Training Development Aptitude
Problem-Solving Ability
Conflict Mediation
Suicide Risk Assessments
Verbal and Written Communication
Timeline
Nanny/Property Manager
Suko Residence
09.2015 - Current
Assistant Store Manager
America's Best Contacts And Glasses
08.2014 - 09.2015
Master of Science - Counseling, Counseling And Education
Indiana University - Purdue University Fort Wayne
Bachelor of Science - Psychology in Applied Behavioral Analysis
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Director of Engineering at Courtyard & Residence Inn Marina Del Rey Brizo Bar & RestaurantDirector of Engineering at Courtyard & Residence Inn Marina Del Rey Brizo Bar & Restaurant