Katherine Correa
Orlando
Summary
Knowledgeable Administrative Assistant with extensive experience in leasing operations and tenant relations. Successfully managed lease agreements and facilitated tenant move-ins and renewals. Demonstrated ability in property management and customer service. Skilled in various office software, including Microsoft Office Suite and project management tools, to enhance productivity and streamline operations. Committed to fostering a positive work environment and facilitating efficient communication within the organization.
Overview
7
7
years of professional experience
Work History
Leasing associate
Twelve Oaks at Windermere
02.2024 - Current
- Customer Service: Provide exceptional customer service by greeting prospective tenants and addressing inquiries about available properties, leasing procedures, and community amenities.
- Application Processing: Assist in the processing of rental applications, ensuring all necessary documentation is collected and verified in a timely manner.
- Lease Preparation: Prepare and review lease agreements, ensuring compliance with company policies and legal regulations.
- Record Maintenance: Maintain accurate records of tenant interactions, applications, and lease agreements in property management software.
- Coordination: Coordinate with maintenance and property management teams to address tenant concerns and ensure timely resolution of issues.
- Follow-Up: Conduct follow-up communications with prospective tenants to encourage lease signings and maintain a positive relationship throughout the leasing process.
Representative Business Center
Encore Global
12.2021 - 02.2024
- Managed shipping and packaging logistics with designated carriers for both domestic and international deliveries.
- Demonstrated comprehensive knowledge of hotel and facility services to enhance client experiences.
- Welcomed customers and oversaw sales operations, including cashier duties, while ensuring high levels of customer satisfaction.
- Created and modified various documents, and handled tasks such as faxing, mailing, and filing to maintain organized records.
Sales Associate
Ulta beauty
11.2019 - 12.2021
- Customer Engagement: Greet and assist customers in a friendly and knowledgeable manner, providing exceptional service to enhance the shopping experience.
- Product Knowledge: Maintain a thorough understanding of Ulta’s product offerings, including cosmetics, skincare, haircare, and fragrances, to effectively educate customers and recommend suitable products.
- Sales Goals: Meet and exceed personal and team sales goals by actively promoting products, upselling, and cross-selling during customer interactions.
- Inventory Management: Support inventory management tasks, including receiving shipments, restocking shelves, and conducting regular inventory counts to ensure product availability.
- Cash Handling: Process transactions accurately and efficiently, handling cash, credit card, and gift card payments while adhering to company policies.
- Team Collaboration: Collaborate with team members to achieve store objectives, share product knowledge, and foster a positive work environment.
Social Media Marketing Intern
Joania Tours
01.2018 - 11.2020
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
Education
Doctor Phillips High School -
Doctor Phillips High School
01.2020
Skills
- Service-Oriented
- Bilingual - Spanish/English Fluently
- Creative Thinking
- Decision Making
- Complex Problem Solving
- Attention to Detail
Timeline
Leasing associate
Twelve Oaks at Windermere
02.2024 - Current
Representative Business Center
Encore Global
12.2021 - 02.2024
Sales Associate
Ulta beauty
11.2019 - 12.2021
Social Media Marketing Intern
Joania Tours
01.2018 - 11.2020
Doctor Phillips High School -
Doctor Phillips High School
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