Anna Symons
Overview
9
9
years of professional experience
Work History
Leasing Associate
WeWork
11.2022 - Current
- Owns the full sales cycle by renewing existing members as well as closing new business
- Managing 70-100+ accounts monthly while maintaining an up to date, hygienic pipeline in real time through our CRM
- Execution of strategy and process implemented by Sales Leadership and Cross Functional Partners
- Utilizing solution oriented sales strategies to drive new business revenue and ensure the retention of current members
Community Lead
WeWork
08.2021 - 11.2022
- Drive occupancy by creating strong partnerships with members and turning non-committal memberships into long-term ones.
- Cultivated and strengthened lasting member relationships using strong issue resolution and dynamic communication skills.
- Assist in full sales cycle by partnering with leasing, establishing goals as a team, overseeing performance, and hand-off perspective new members to see the sale to close.
- Conducted quarterly member check-ins to help them maximize the value of their WeWork membership and assist in growth and retention.
Community Associate
WeWork
09.2020 - 08.2021
- Serve as the face of WeWork by creating a welcoming, professional environment through personal member connections including, but not limited to, the execution of community events to increase member experience.
- Collaborate with cross-functional teams by conducting building walkthroughs, taking walk-in tours, and monitoring Salesforce service cloud tickets until closure.
- Execute small to large office moves by managing new member orientation and proactive check-ins post move-in.
- Drive member retention by anticipating member needs and addressing conflict before escalation.
Client Engagement Manager
KellyMitchell Group
10.2019 - 06.2020
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Built and strengthened successful relationships with external recruiters and agencies.
- Utilized creative writing skills to communicate with stakeholders to effectively translate business initiatives.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Technical Recruiter
KellyMitchell Group
08.2019 - 10.2019
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Reviewed job applications to identify, vet and recommend optimal candidates.
- Sourced and selected applicants for technical positions within company.
Pure Barre Social Media Lead
Pure Barre Marina
02.2019 - 06.2019
- Capture content to share daily and promote community participation.
- Work closely with Sales Manager to execute planned events on social media successfully.
- Manage all platforms including Instagram, Facebook, and Yelp.
Pure Barre Instructor
Pure Barre Marina/Pleasanton
10.2018 - 06.2019
- Selected to train and join an extremely talented nationwide team of teachers.
- Train clients in a 55-minute ballet-barre based workout by taking an athletic approach to Pilates and dance.
- Instructs at the San Francisco, Marina location as well as the Pleasanton, CA location with a 45 minute commute.
English Tutor
C2 Education Centers Inc.
09.2018 - 06.2019
- Developed student confidence through attentive instruction in SAT prep, ACT prep, college admission essays, and general English subject help , applying positive reinforcement strategies.
- Taught and assisted students in such areas of English, creating tailored lesson plans and study guides on subject matter.
Blog Writer
Pine Reads Review
01.2018 - 05.2018
- Pine Reads Review is an online YA publication showcasing new and established writers.
- Run by undergraduates at the University of Arizona, we strive to be a resource for young adult readers and writers alike.
Barista
Starbucks
12.2016 - 06.2017
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Retail Sales Associate
Nordstrom
07.2015 - 08.2016
- Used a consultative, commission based sales approach to understand customer needs and recommend relevant offerings.
- Provided excellent customer service to cultivate loyalty and satisfaction.
Education
Bachelor of Arts - Creative Writing
University of Arizona
Tucson, AZ2018
Bachelor of Arts - Journalism Minor
The University of Arizona
Tucson, AZ2018
Skills
- Experience in Salesforce
- Experience in PowerBI
- Experience in Tableau
- Experience in Excel
- Customer service-oriented
- Traditional Marketing Strategies
- Goal-oriented
- Leader
Accomplishments
University of Arizona College of Social and Behavioral Sciences honors recognition 2016.
Interests
- Health and wellness
- Trained in ballet for 14+ years
Timeline
Leasing Associate
WeWork
11.2022 - Current
Community Lead
WeWork
08.2021 - 11.2022
Community Associate
WeWork
09.2020 - 08.2021
Client Engagement Manager
KellyMitchell Group
10.2019 - 06.2020
Technical Recruiter
KellyMitchell Group
08.2019 - 10.2019
Pure Barre Social Media Lead
Pure Barre Marina
02.2019 - 06.2019
Pure Barre Instructor
Pure Barre Marina/Pleasanton
10.2018 - 06.2019
English Tutor
C2 Education Centers Inc.
09.2018 - 06.2019
Blog Writer
Pine Reads Review
01.2018 - 05.2018
Barista
Starbucks
12.2016 - 06.2017
Retail Sales Associate
Nordstrom
07.2015 - 08.2016
Bachelor of Arts - Creative Writing
University of Arizona
Bachelor of Arts - Journalism Minor
The University of Arizona