Summary
Overview
Work History
Education
Skills
Experience Summary
Timeline
Generic

KATHERINE CRUZ

ADMINISTRATIVE ASSISTANT
Saint Cloud

Summary

Dedicated and detail-oriented professional with experience in administrative support, customer service, and coordination, seeking the position of Enrollment Navigator at Valencia College. Committed to guiding students through the enrollment process and ensuring access to support services that promote academic success.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Administrative Assistant

Water Clean Promise
01.2019 - Current
  • Serve as first point of contact for clients; provide detailed information and assist with application and service procedures.
  • Collect and organize client documentation; ensure accuracy and compliance with requirements.
  • Maintain internal records and support communication with external partners.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Store Associate

Walmart
01.2018 - 01.2019
  • Assisted diverse customers with a wide range of inquiries, ensuring clarity and satisfaction.
  • Participated in inventory, product information, and in-store communication strategies.
  • Processed cash and credit transactions accurately and efficiently at checkout.


Executive Assistant

Twin Tower Trading Corp
01.2016 - 01.2017
  • Coordinated executive calendars and managed travel arrangements, ensuring smooth operation and communication.
  • Prepared reports, presentations, and facilitated communication with stakeholders to support decision-making.
  • Organized and coordinated conferences and monthly meetings.

Education

Bachelor Degree - Business Administration

University of Puerto Rico
Humacao, Puerto Rico
01.2012 - 01.2016

Skills

Administrative support

Data entry

Computer skills

Problem-solving

Customer service

Experience Summary

  • Skilled in organizing meetings, preparing reports, and maintaining office supplies inventory.
  • Excellent communication skills and ability to prioritize tasks effectively in a fast-paced environment.
  • Experienced in coordinating travel arrangements and processing expenses.
  • Provided exceptional customer service, assisting with inquiries and product recommendations.
  • Maintained organized and efficient store displays for optimal customer shopping experience.
  • Processed cash and credit transactions accurately and efficiently at checkout.
  • Collaborated with team members to ensure smooth store operations and achieve sales targets.
  • Coordinated executive calendars and managed travel arrangements, ensuring smooth operation and communication.
  • Prepared reports, presentations, and facilitated communication with stakeholders to support decision-making.
  • Handled confidential information with discretion and maintained files, ensuring organization and accessibility.
  • Scheduled meetings, organized events, and managed administrative tasks to support senior executives effectively.

Timeline

Administrative Assistant

Water Clean Promise
01.2019 - Current

Store Associate

Walmart
01.2018 - 01.2019

Executive Assistant

Twin Tower Trading Corp
01.2016 - 01.2017

Bachelor Degree - Business Administration

University of Puerto Rico
01.2012 - 01.2016
KATHERINE CRUZADMINISTRATIVE ASSISTANT
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