Katherine Curran
Wakefield,MA
Summary
Attentive Waitress known for highly productive and efficient task completion. Specialize in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Waitress
Clarks American Bistro
Durham, NH
09.2024 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
Waitress
Bear Hill Golf Club
Stoneham, MA
09.2021 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
Kitchen Helper
Bear Hill Nursing Home
Stoneham, MA
02.2021 - 07.2021
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Assisted cooks in preparing ingredients for meals.
- Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.
- Disposed of garbage according to health code regulations.
- Swept and mopped floors in the kitchen area.
- Prepared salads, desserts, appetizers and other cold items.
- Delivered prepared meals to other departments within the facility or catered events outside the facility.
Counter Helper
Gingerbread Construction Co
Wakefield, MA
10.2019 - 05.2020
- Greeted customers and provided excellent customer service.
- Assisted with the preparation of food items such as salads, sandwiches, and other menu items.
- Stocked shelves with merchandise in a neat and organized manner.
- Operated cash register to process customer orders accurately and efficiently.
- Maintained cleanliness of work area throughout shift.
- Provided accurate change to customers in a timely manner.
- Ensured all products were labeled correctly and stored properly according to health regulations.
- Prepared beverages for customers including coffee, tea, smoothies.
- Adhered to all company policies regarding cash handling, security, safety, sanitation.
Education
Bachelor of Arts - Communication
University of New Hampshire
Durham, NH05-2026
High School Diploma -
Arlington Catholic Highschool
Arlington, MA05-2022
Skills
- Menu Recommendations
- Order Accuracy
- Safe Food Handling
- Guest Relations Management
- Customer Service
- Tableside Service
- Handling Complaints
- Team Collaboration
- Sales Techniques
- Order Management
- Upselling
- Item promotion
- Greeting guests
Affiliations
- Red Cross Club
Timeline
Waitress
Clarks American Bistro
09.2024 - Current
Waitress
Bear Hill Golf Club
09.2021 - Current
Kitchen Helper
Bear Hill Nursing Home
02.2021 - 07.2021
Counter Helper
Gingerbread Construction Co
10.2019 - 05.2020
Bachelor of Arts - Communication
University of New Hampshire
High School Diploma -
Arlington Catholic Highschool
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