Katherine De Jesus
Cliffside Park
Summary
Experienced in organizing client visits and presentations, demonstrating strong customer relationship management skills essential for a Reservation Agent role. Developed detailed reports on sales activities, showcasing ability to analyze performance against targets and implement strategies for improvement. Proven track record in ensuring compliance with regulations, particularly in the hospitality sector, which aligns with the responsibilities of managing reservations and customer interactions. Bilingual communication skills enhance ability to serve diverse clientele effectively.
Overview
14
14
years of professional experience
Work History
Sales Representative
Mamajuanacafe-queens.com
New York
01.2022 - Current
- Organized client visits, presentations, product demonstrations and trade shows.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
Bartender Shift Manager
Brasier restaurant
New York
05.2019 - 09.2021
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Developed strong relationships with vendors in order to secure favorable terms and prices on supplies.
Food Manager
Fantastic restaurant
New York
05.2015 - 07.2018
- Managed inventory levels to minimize waste and maximize cost savings.
- Collaborated with other departments such as marketing or catering services when necessary.
- Provided training on safe food handling practices for new employees.
Cashier Team Lead
Fairway Market
New York, New York
05.2011 - 05.2014
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Identified discrepancies between actual sales figures and expected totals.
- Monitored cashier performance, providing feedback as needed.
Education
Esthetician - Cosmetology
Christine Valmey
New York, New York06-2019
High School Diploma -
A Philip Randolph Campus High School
New York, New York06-2011
Some College (No Degree) - Business
LaGuardia Community College
Long Island City, NYSkills
- Lead generation
- Customer relationship management
- Inventory management
- Sales presentations
- Time management
- Customer service
- Post-sales support
- Staff training
- Client service
- Bilingual communication
References
References available upon request.
Timeline
Sales Representative
Mamajuanacafe-queens.com
01.2022 - Current
Bartender Shift Manager
Brasier restaurant
05.2019 - 09.2021
Food Manager
Fantastic restaurant
05.2015 - 07.2018
Cashier Team Lead
Fairway Market
05.2011 - 05.2014
Esthetician - Cosmetology
Christine Valmey
High School Diploma -
A Philip Randolph Campus High School
Some College (No Degree) - Business
LaGuardia Community College