Katherine Dillon
Punta Gorda
Summary
Efficient and knowledgeable ophthalmic professional with a strong technical background and advanced abilities. Delivers consistently professional work for every assignment, leveraging 20+ years of experience in the ophthalmic field, primarily focused on cataract surgery. Demonstrates excellent documentation and supply management skills, ensuring smooth operations and optimal patient care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Clinical Applications Specialist/Sales Manager
Lenstec
12.2022 - Current
- Strengthened patient care by delivering comprehensive training to healthcare professionals and sales team.
- Computed biometry to deliver lens power recommendations for surgeons.
- Guided new team members, fostering professional growth by sharing best practices and providing insights on complex issues.
- Facilitated product development by delivering valuable insights obtained from interactions with healthcare professionals, enhancing user-friendly applications.
- Orchestrated growth in sales revenue by designing persuasive marketing materials that emphasize product advantages.
- Facilitated early-stage and post-sales activities through product demonstration installations and customer training.
- Coordinated with sales teams to acquire new clients via dynamic product presentations and customized training programs.
Certified Ophthalmic Assistant
Zusman EyeCare Center
07.2020 - 10.2022
- Supported patient flow goals with skilled intakes and immediate documentation of patient information
- Assisted ophthalmologists with detecting refractive errors and managing patients' ocular disorders
- Completed visual acuity tests, retinoscopy, and refractometry with minimal oversight
- Measured intraocular pressure with tonometry and iCare tonometry, as well as Pachemetry
- Performed OCT imaging, Fundus Photos, External Photos, Humphrey Visual Field testing/Optopol Visual Field testing, Lenstar measurements, and O.P.D
- Readied examination rooms by restocking supplies, removing used items, and wiping down equipment and instruments.to minimize
- Supported ophthalmologists with assisting with in office procedures such as chalazion excisions, lesion removals, and cyst extractions with sterile technique.
Certified Ophthalmic Assistant
Quigley Eye Specialists
08.2009 - 07.2020
- Clinical Coordinator/Head Scribe for Dr. Thomas Quigley
- Managed doctors' schedules, enhancing efficiency in appointment management. Collaborated with front office and surgical department to coordinate patient appointments effectively.
- Enhanced staff knowledge by creating comprehensive training programs for new and existing employees
- Managed office and community call operations for 8 years during employment
- Supervised tech team while coordinating task assignments and enhancing clinical workflow
- Primary contact for surgical department/surgery center regarding patient IOLs or doctors' surgical schedules
- Coached team members on implementation of new equipment and oil technology
- Primary liaison for numerous pharmaceutical and clinical equipment representatives
- Medflow proficient, certified in use of IOL Master 700 and Pentacam by Zeiss
- Performed Ascans with IOL Master 700, Pentacam and Atlas Topography, Humphrey Visual Fields, Cirrus OCT imaging, Fundus photography, Goldmann Visual Fields and external photos
- Assisted with Yag Lasers, SLT and PI Laser, and other in office procedures
- Assisted Cataract Surgery for 2 years at St. John's Surgery Center
- Head of the Lens Department where I picked lens implant powers for cataract surgery, which included running various Toric Calculations, inputting ORA data, and Femtosecond Laser information for 5 surgeons within the practice
- Performed patient work ups to include visual acuity, refraction, retinoscopy, tonometry, pachemetry, and insertion of punctal plugs, as well as removal of external sutures from eyelid surgery
- Improved outcomes by educating patients about cataract surgery, to include anticipated visual outcomes with the various types of lens implants available
- Completed testing interpretations with doctor in a timely manner.
Ophthalmic Assistant
Snead Cataract (Snead EyeGroup)
08.2006 - 08.2009
- Completed visual acuity tests, retinoscopy, and refractometry
- Performed Ascans with IOL Master, Atlas Topography, Humphrey Visual Field testing, and Goldmann Visual Field testing
- Answered incoming phone calls and put away patient files
- Checked In patients and input their data into the computer system.
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FL05-2003
Skills
- Patient care
- Appointment management
- Cleaning and sanitation expertise
- Surgical support
- Comprehensive patient evaluation
Certification
- Certified Ophthalmic Assistance 2009-present
Timeline
Senior Clinical Applications Specialist/Sales Manager
Lenstec
12.2022 - Current
Certified Ophthalmic Assistant
Zusman EyeCare Center
07.2020 - 10.2022
Certified Ophthalmic Assistant
Quigley Eye Specialists
08.2009 - 07.2020
Ophthalmic Assistant
Snead Cataract (Snead EyeGroup)
08.2006 - 08.2009
High School Diploma -
North Fort Myers High School