KIMBERLY L. ANDERSON
Tega Cay,SC
Summary
Clinical Applications Specialist recognized for contributions to sales growth, customer satisfaction and product enhancement through delivery of exceptional training and support. Travels to customer sites worldwide to train customer employees on applications and healthcare technology. Consistently scores high on customer feedback in post-engagement surveys.
Overview
28
28
years of professional experience
1
1
Certification
Work History
SENIOR CLINICAL APPLICATIONS SPECIALIST
Exo Imaging
01.2024 - 07.2024
- Clinically supported Exo Nation uses before release of Exo Iris to Market
- Launched Exo Iris to Market
- Instrumental in launching two additional AI’s cardiac and lung
- Secured first sale of Exo Iris to Med Ed in East region
- Lead on feedback of device to R&D
- Provided on site and virtual demos of Exo Iris and Exo Works
- Supported National trade show AAPA
- Provided workshop support nationally
- Helped Yale University secure 4th place in iScan competition
- Trainer for new sales rep nationally
- Worked collaboratively with VP of Marketing, Director of Customer Success, and VP of global enterprise
- Made training videos for Exo Iris and Exo Works.
CLINICAL APPLICATIONS SPECIALIST
GE Healthcare
10.2021 - 12.2023
- Provided clinical expertise for high level demonstrations and installations within region and nationally of all GE POC platforms
- Highest Customer Service Satisfaction rating of 9.9 for entire POC segment
- Recipient of the “Boundaryless” award for Q1 2023
- Converted academic account from competitor and proven increased revenue of 200K at Prisma Health, University of South Carolina School of Medicine, Emergency Medicine
- Proven track record of clinically closing large academic account West Virginia University, Ruby Memorial Hospital for 348K Q1 2023
- Rectified CSO with one of the most influential vascular surgeons within territory to secure new purchase of Venue ultrasound systems within operating room
- Overcame strong competitive market share to become vendor of choice for Anesthesia installing the first GE Venue ultrasound product for Spartanburg Regional
- Cultivated and maintained relationship with HCA Grand Strand, GME for Emergency Medicine to purchase additional equipment and software upgrades
- Supported ACP-Chicago 2022 and collaborated with Primary Care, continual support for national workshops with KOLs and government executives.
CLINICAL EDUCATION SPECIALIST
BK Medical
08.2019 - 10.2021
- Recipient of “Shining Star” award for Clinical Education Specialist of the year 2020
- Leads clinical and sales teams in competitively selling against Aloka-Hitachi to convert more accounts and increase market share for BK Medical
- Clinical education specialist for the #1 highest revenue producing territories, and highest rate for successful demonstrations for East coast region
- Interval in successful launch of newest Neurosurgery and HPB BkActiv Platform 2021
- Converted University of Virginia Medical Center and Duke University Hospital from competitor to BK Medical for 1.5M
- Developed relationship with one the most influential neurosurgeons who performs the second highest transsphenoidal neurosurgeries in the country to convert market share
- Recruited neurosurgeons with large residency and fellowship programs to be key opinion leaders.
CLINICAL APPLICATIONS SPECIALIST
Hitachi Healthcare Americas
07.2017 - 07.2019
- Completed Q4 with the most successful demos and highest number of installations
- Secured the first earned purchase agreement with, and Terason uSmart 3200T for Space Oar Hydrogel
- Support Sales in Demonstrations and Installations with customers for Radiology, Vascular, Women's Health, General Surgery, Neurosurgery, Urology, and Robotic assisted surgeries
- Improved MD Buyline scores for the East Coast Region by providing excellent customer service
- Support trade shows and collect competitive Marketing information.
TEAM LEAD ULTRASOUND TECHNOLOGIST
01.1997 - 01.2017
- My clinical experience came from large teaching hospitals, community hospitals, and clinics such as Vein Specialists of the Carolinas, Atrium Sanger Heart and Vascular, Maui Memorial, Piedmont Medical Center, HCA Fort Walton Beach Medical Center, University of Maryland, Vanderbilt Medical Center, and Central Baptist Hospital
- Studies and procedures performed included, Abdominal, Pelvis, OB-GYN, Small Parts, Vascular, Breast, Neonatal Heads, Pediatric spines, and Interventional procedures such as Paracentesis, Thoracentesis, Liver and Renal Biopsies, Breast Biopsies, Hysterosonograms, Radiofrequency ablations and transcatheter occlusion procedures
- ACR/IAC facility accreditation.
Education
CERTIFICATE OF DIAGNOSTIC MEDICAL SONOGRAPHY -
Florida Institute of Ultrasound
Florida State University
Skills
- Product Demonstration
- Customer Support
- Product Configuration
- Communications Strategies
- Healthcare Industry Knowledge
- New Product Information
- Knowledge of Clinical Applications
- Customer Education
- Customer Consultations
- Workflow Support
- Sales Presentation
- Standard Operating Procedures Understanding
- Consultative Sales Approach
- Revenue Growth
- Remote Support
- Patient Safety
- Clinical expertise
- Regulatory knowledge
- Software Installation
- Workflow Optimization
- Customer consultations
- Technical Support
- Clinical Training
- Marketing
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Adaptability and Flexibility
- Interpersonal Communication
- Quality Assurance
Certification
- American Registry of Diagnostic Medical Sonographers, Registered Diagnostic Medical Sonography RDMS
- American Registry of Diagnostic Medical Sonographers, Registered Vascular Technologist, RVT
- Registered Musculoskeletal Ultrasound Sonographer, Burwin Institute
Timeline
SENIOR CLINICAL APPLICATIONS SPECIALIST
Exo Imaging
01.2024 - 07.2024
CLINICAL APPLICATIONS SPECIALIST
GE Healthcare
10.2021 - 12.2023
CLINICAL EDUCATION SPECIALIST
BK Medical
08.2019 - 10.2021
CLINICAL APPLICATIONS SPECIALIST
Hitachi Healthcare Americas
07.2017 - 07.2019
TEAM LEAD ULTRASOUND TECHNOLOGIST
01.1997 - 01.2017
CERTIFICATE OF DIAGNOSTIC MEDICAL SONOGRAPHY -
Florida Institute of Ultrasound
Florida State University
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