Katherine Donovan
Raynham,MA
Summary
Motivated individual with experience in sales and building customer relationships by understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Intern
P.J Keating
05.2024 - Current
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Participated in sales meetings and presentations to gain knowledge and insight.
Lifeguard
YMCA
02.2024 - Current
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
Personal Care Assistant
Tempus Unlimited
02.2022 - Current
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Assisted with daily living activities, running errands, and household chores.
Education
High School Diploma -
West Bridgewater Middle Senior High School
West Bridgewater, MA05-2024
Skills
- Customer Relationship Management (CRM)
- Patient awareness
- Medication Management
- First-aid and CPR
- Reading Comprehension
- Positive Attitude
- Active Learning
Accomplishments
- Collaborated with team of interns in the development of a Promotional Video for P.J Keating
Certification
- First Aid/CPR Certified
Timeline
Sales Intern
P.J Keating
05.2024 - Current
Lifeguard
YMCA
02.2024 - Current
Personal Care Assistant
Tempus Unlimited
02.2022 - Current
High School Diploma -
West Bridgewater Middle Senior High School
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