Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Espinoza-Cruz

Houston

Summary

Dynamic professional with a proven track record at Chipotle Grill, enhancing BOH team efficiency and standardizing culinary practices. Skilled in sanitation procedures and fostering teamwork, I've led initiatives that significantly improved operational efficiency and food quality. My approach combines active listening and multitasking, driving profitability and team development.

Overview

7
7
years of professional experience

Work History

BOH Trainer

Chipotle Grill
07.2024 - Current
  • Contributed to menu planning discussions with culinary insights drawn from ongoing research into industry trends and emerging food preferences.
  • Addressed knowledge gaps among employees by creating targeted refresher courses on specific topics or tasks.
  • Standardized recipes and preparation methods to maintain consistency in taste, portion sizes, and presentation across all dishes served at the restaurant.
  • Enhanced BOH team efficiency by streamlining training processes and implementing best practices.

Replenishment Manager

Michaels Arts and Crafts
11.2020 - 03.2024
  • Championed a culture of continuous learning among the replenishment team through skill development and knowledge sharing.
  • Developed comprehensive reporting tools for tracking inventory movement, supporting informed decisionmaking.
  • Analyzed historical sales data to identify trends and inform future purchasing decisions, maximizing profitability.
  • Trained and supervised team members on effective replenishment techniques, improving overall efficiency.
  • Maintained a safe working environment by enforcing safety protocols and providing necessary training to staff.

Box Lead

Star Cinema Grill
03.2018 - 04.2019
  • Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
  • Boosted customer loyalty with friendly assistance and helpful responses to inquiries regarding products or services.
  • Increased store efficiency through effective communication with team members, ensuring smooth daily operations.
  • Assisted cashiers with overflow tasks, resulting in faster transaction processing during peak hours.

Education

Harmony Science Academy
Houston, TX
05.2020

Skills

  • Sanitation procedures
  • Teamwork
  • Multitasking
  • Active listening
  • Food preparation

Timeline

BOH Trainer

Chipotle Grill
07.2024 - Current

Replenishment Manager

Michaels Arts and Crafts
11.2020 - 03.2024

Box Lead

Star Cinema Grill
03.2018 - 04.2019

Harmony Science Academy

Similar Profiles

CREATE PROFILE
Katherine Espinoza-Cruz