Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Katherine Felder

Valrico

Summary

Dynamic transcriptionist with a proven track record at 3Play Media, delivering high-quality transcriptions while maintaining strict confidentiality. Recognized for exceptional attention to detail and fast typing speed, consistently meeting deadlines and exceeding client expectations. Strong problem-solving skills and a commitment to quality assurance drive success in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Transcriptionist

3Play Media
12.2017 - Current
  • Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
  • Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Streamlined workflow by efficiently managing multiple projects simultaneously while meeting deadlines.
  • Contributed to the company''s growth by consistently delivering top-notch transcriptions that met or exceeded client expectations.

Bank Teller Supervisor

Century Bank
04.2007 - 01.2011
  • Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
  • Enhanced branch operations through effective management of daily bank teller activities and workflow prioritization.
  • Managed risk effectively by monitoring teller activities, ensuring compliance with banking regulations and policies.
  • Built trusting relationships with customers through attentive listening skills, insightful problem-solving abilities, and empathetic service approach.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Bachelor of Science - Psychology

Bridgewater State University
Bridgewater, MA

Skills

  • Fast typing speed
  • Meeting deadlines consistently
  • Proofreading proficiency
  • Patience and concentration
  • High accuracy level
  • Quality assurance practices
  • Strong grammar
  • Attention to detail
  • Self motivation

Accomplishments

  • Achieved Quality Assurance and Auditing qualifications by showing exemplary accuracy and efficiency in beginner editing role.

Timeline

Transcriptionist

3Play Media
12.2017 - Current

Bank Teller Supervisor

Century Bank
04.2007 - 01.2011

Bachelor of Science - Psychology

Bridgewater State University

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