Katherine Flores
Queens,NY
Summary
Devoted to enhancing customer experience and sales at Qdoba Mexican Eats, leveraging skills in safe food handling and customer engagement. I am an energetic crew member often complimented for my skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Crew Member
Qdoba Mexican Eats
05.2024 - Current
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
Qdoba Mexican Eats
05.2024 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to increase revenue.
- Built relationships with customers to encourage repeat business.
Assistant Cook
FeedMeMore NYC
07.2023 - 01.2024
- Involved in the curation of dishes for the NYCDOE and NYPD for large scale conferences.
- Aided the main chef in a fast paced environment and among the youngest in the kitchen.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Worked with chef to prepare daily food specials and other supplies.
- Monitored food quality and temperature for safe consumption.
Server
FeedMeMore NYC
07.2023 - 01.2024
- Worked on board NYC party boats by serving customers to their special requests and distributed food to partygoers. Often aiding parties of 200 and more customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Accounting
Baruch College of The City University of New York
New York, NY05.2027
High School Diploma -
Aviation Career & Technical Education High School
Long Island City, NY06.2023
Skills
- Inventory Restocking
- Safe Food Handling
- Customer Engagement
- Food Preparation
- Customer Service
- Time Management
- Cleaning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Qdoba Mexican Eats
05.2024 - Current
Cashier
Qdoba Mexican Eats
05.2024 - Current
Assistant Cook
FeedMeMore NYC
07.2023 - 01.2024
Server
FeedMeMore NYC
07.2023 - 01.2024
Bachelor of Science - Accounting
Baruch College of The City University of New York
High School Diploma -
Aviation Career & Technical Education High School
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