Katherine Giuva
Denton,MD
Summary
Driven individual with strong analytical mindset and problem-solving skills. Possesses solid understanding of damage evaluation, along with knowledge of commercial and personal property policies, and strong customer communication. Committed to providing accurate and timely assessments, and enhancing customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outside Property Adjuster
Travelers Insurance
01.2020 - Current
- As an Outside Property Adjuster I am responsible for managing property claims from start to finish
- This includes making timely contact with the insured, inspecting property losses, writing estimates, paying claims timely, and handling any long term components such as additional living expenses and supplements
- As an OCR, I maintain high customer service satisfaction as well as meeting/exceeding metrics in contact hours and same day settlements
Auto Claims Adjuster
Travelers Insurance
01.2018 - 01.2020
- As an Auto Adjuster I was responsible for analyzing and paying auto damage claims
- This involves contacting all parties in the claim, analyzing all evidence to come to a liability conclusion, paying claims timely, and monitoring body shops and rental car expectations
Education
Political Science -
University of Massachusetts-Dartmouth
01.2014
Biochemistry -
Washington College
01.2012
Skills
- Customer Service
- Analytical Thinking
- Xactimate
- Drone
- Sketching
- Claims investigation
- Damage assessment
- Property inspection
- Policy interpretation
- Problem-solving abilities
- Excellent communication
- Decision-making skills
Certification
DE P&C License
Timeline
Outside Property Adjuster
Travelers Insurance
01.2020 - Current
Auto Claims Adjuster
Travelers Insurance
01.2018 - 01.2020
Biochemistry -
Washington College
DE P&C License
Political Science -
University of Massachusetts-Dartmouth
Similar Profiles
Jess KeanJess Kean
Claims Representative at Travelers InsuranceClaims Representative at Travelers Insurance
Amed FatahAmed Fatah
Salvage Coordinator at Travelers InsuranceSalvage Coordinator at Travelers Insurance
Brendan DickinsonBrendan Dickinson
Senior Claim Rep, Outside Property at Travelers InsuranceSenior Claim Rep, Outside Property at Travelers Insurance