Addiel Pintueles
Gastonia,NC
Summary
Experienced Property Adjuster specializing in claims investigation and damage assessment. Expert in preparing detailed reports that support effective decision-making and enhance client satisfaction. Collaborates with contractors to evaluate losses and deliver accurate resolutions, fostering a transparent claims process.
Overview
1
1
Language
6
6
years of professional experience
Work History
Outside Property Adjuster
Travelers Insurance
Charlotte, North Carolina
10.2022 - Current
- Investigated and evaluated property loss claims, clarifying insurer's liability and ensuring accurate claims resolution.
- Evaluated property damage claims to establish liability and coverage effectively.
- Inspected properties to accurately assess damages and estimate repair costs.
- Collaborated with contractors to review and refine repair estimates and timelines.
- Prepared detailed reports summarizing claim findings and recommendations for approval, enhancing decision-making efficiency.
- Educated clients on claims process and addressed inquiries, improving client understanding and satisfaction.
- Consulted experts such as engineers or appraisers to evaluate complex claims.
Total Loss Adjuster
Travelers Insurance
Charlotte, North Carolina
10.2022 - 11.2024
- Evaluated total loss claims to determine appropriate settlement amounts.
- Reviewed and analyzed vehicle valuations for accuracy and fairness.
- Evaluated complex claims to determine total loss status and coverage.
- Reviewed insurance policies and coverage details for accurate claim processing.
- Utilized industry software for tracking claims and maintaining accurate records.
- Interpreted policy language for both claimants and insurers in order to resolve disputes over coverage issues.
Account Manager
State Farm
Charlotte, North Carolina
09.2020 - 10.2022
- Managed client accounts and maintained strong relationships with policyholders.
- Developed strategies to increase revenue from existing accounts.
- Analyzed customer needs to recommend appropriate insurance products and services.
- Provided ongoing support to clients regarding policy updates and coverage options.
- Educated clients on risk management practices and preventive measures in insurance coverage.
Education
Some College (No Degree) - Architecture
Edison State College
Fort Myers, FLSkills
- Claims investigation
- Damage assessment
- Claim negotiation
- Policy interpretation
- Claims documentation
- Claims management software
- Risk evaluation
Languages
Spanish
Native/ Bilingual
Timeline
Outside Property Adjuster
Travelers Insurance
10.2022 - Current
Total Loss Adjuster
Travelers Insurance
10.2022 - 11.2024
Account Manager
State Farm
09.2020 - 10.2022
Some College (No Degree) - Architecture
Edison State College