Katherine Guzman
Hackensack,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Switchboard Operator
Hackensack University Medical Center
Hackensack, NJ
02.2023 - Current
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Announced important information and emergency notifications over PA system.
- Activate Emergency Codes such as, Trauma Alerts, Rapid Response, Adult code etc.
Home Health Aide
Royal Care
New York, NY
10.2019 - 06.2022
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Home Health Aide
At Home Care Group
New York, NY
09.2018 - 05.2019
- Administered medication as directed by physician.
- Transported clients for medical and personal outings.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Documented vital statistics and coordinated with health care providers.
Legal Assistant
Daniela Levi & Associates, P.C.
Queens, NY
02.2012 - 08.2018
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Education
High School Diploma -
George Washington High School
New York01.2006
Skills
- Operating switchboards
- Quick-learning
- Telephone operations
- Dependability
- Front Desk Operations
- Computer Skills
- Greeting customers
- Emergency Response
Languages
English
Spanish
Timeline
Switchboard Operator
Hackensack University Medical Center
02.2023 - Current
Home Health Aide
Royal Care
10.2019 - 06.2022
Home Health Aide
At Home Care Group
09.2018 - 05.2019
Legal Assistant
Daniela Levi & Associates, P.C.
02.2012 - 08.2018
High School Diploma -
George Washington High School