Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Katherine Hidalgo

Plainfield,NJ

Summary

Friendly and engaging customer service provider delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

2
2
year of professional experience

Work History

Customer Service Cashier

Burlington Coat Factory
South Plainfield, New Jersey
05.2025 - Current
  • Processed customer transactions accurately using point-of-sale system.
  • Assisted customers with product inquiries and store navigation.
  • Maintained a clean and organized checkout area for efficient service.
  • Handled cash, credit, and gift card payments securely and responsibly.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints professionally and effectively on the spot.
  • Promoted store loyalty programs during customer interactions to enhance engagement.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Training other employees about the job.

Tasker

Ulta Beauty Inc.
Watchung, New Jersey
02.2025 - Current
  • Maintained cleanliness and organization of store displays and merchandise.
  • Collaborated with staff to create a welcoming shopping environment.
  • Preparing pick-up and shipping orders.
  • Changing and updating graphics.
  • Helping customers find items.
  • Paying a lot of attention.
  • Good time management.

Education

High School Diploma -

Barrack Obama Green Charter Schools
Plainfield, NJ
06-2025

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Point-of-sale operation
  • Attention to detail
  • Employee training
  • Time management
  • Adaptability and flexibility
  • Refund handling
  • Patience and composure
  • Phone etiquette
  • Cash handling expertise
  • Customer focus
  • Customer satisfaction
  • Data entry proficiency

Accomplishments

  • Student of the month
  • Honor roles
  • Finishing a college algebra course

Languages

English
Full Professional
Spanish
Professional

Timeline

Customer Service Cashier

Burlington Coat Factory
05.2025 - Current

Tasker

Ulta Beauty Inc.
02.2025 - Current

High School Diploma -

Barrack Obama Green Charter Schools

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