Open To Work
Katherine Hodges
Carroll Enterprises
Elbridge,NY
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Human Resources AssistantHuman Resources Coordinator
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Elbridge, NYAuburn, NY
Open to relocation:
No
Important To Me
Work-life balanceCompany CultureHealthcare benefits401k match
30
Years of experience
Highly motivated HR professional with over 5 years of experience in a fast paced retail environment with a focus on team member engagement. Brings positive attitude and commitment to continuous learning and growth.
Work History
Office Assistant
2 Months- Developed and maintained filing systems, enhancing document retrieval efficiency and accuracy.
- Expedited document processing with accurate data entry and timely filing.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
Human Resources Operations Coordinator
6 Years- Coordinated onboarding processes, ensuring compliance with company policies and procedures.
- Developed and maintained up-to-date HR records, ensuring that all documentation was organized and easily accessible for audits or reference.
- Advocated for staff members, helping to identify and resolve conflicts.
- Supported benefits administration, responding to employee inquiries regarding plans and enrollment.
- Facilitated training sessions for new hires, enhancing understanding of company culture and expectations.
- Implemented training programs to develop employee skills, resulting in increased productivity and performance levels.
- Enhanced employee satisfaction by addressing concerns, resolving conflicts, and fostering a positive work environment.
Cash Office Clerk
2 Years- Implemented new procedures that streamlined the opening process, improving efficiency
- Implemented and maintained a weekly ordering schedule to reduce instances of change shortage, minimizing cash discrepancies
- Recorded all deposits and researched discrepancies, ensuring accurate financial records
Member Services
3 Years 7 Months- Assisted on the sales floor with customer service, stocking, and recovery of customer-facing areas to maintain store presentation
- Provided high quality customer care by actively listening and problem-solving to meet member needs, enhancing satisfaction
- Up-sold members to 'Perks' and 'Elite' levels to increase member benefits and loyalty to the club
Janitor
3 Years 2 Months- Prepped and decorated for special events, enhancing event atmosphere
- Maintained weekly cleaning schedule to ensure a clean and welcoming environment
- Performed basic repairs and maintenance, contributing to facility upkeep
Education
Bachelor of Science - Psychology
Skills
Strong computer skills including Microsoft and excel.
Calm under pressure
Active listening
Problem resolution
Excellent communication
Dependable and responsible
Data entry
File organization
Dedicated team player
Professional and mature
Proofreading
Customer service
Timeline
Office Assistant
Carroll Enterprises
06.2026 - CurrentRead More
Human Resources Operations Coordinator
BJ's Wholesale Club
04.2020 - 04.2026Read More
Cash Office Clerk
BJ's Wholesale Club
04.2018 - 04.2020Read More
Member Services
BJ's Wholesale Club
09.2016 - 04.2020Read More
Janitor
Vineyard church
09.2013 - 11.2016Read More
Roberts Wesleyan College
Bachelor of Science from Psychology
Read More