Katherine Johnson
Corporate Sales Manager
Hillsborough,NC
Summary
Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
4
4
years of professional experience
Work History
Corporate Sales Manager
AT&T
Raleigh, NC
03.2022 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Assistant Store Manager
DEFY Apex
Apex, NC
08.2018 - 03.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Support Staff Member
Autism Society Of NC
Raleigh, NC
08.2016 - 08.2018
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Documented patient information, treatment plans and patient responses.
- Tracked progress according to goals for interventions.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
Education
Associate of Science - Project Management
Central Carolina Community College
Sanford, NC12.2024
High School Diploma -
Middle Creek High School
Apex, NC06.2016
Skills
- Staff Meetings
- Salesforce Software
- Sales Statistics Analysis
- Customer Consultations
- Networking Events
- Customer Complaint Resolution
- Sales Records Management
- Team Recruiting and Onboarding
- Customer Support
- Sales Quota Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Timeline
Corporate Sales Manager
AT&T
03.2022 - Current
Assistant Store Manager
DEFY Apex
08.2018 - 03.2020
Support Staff Member
Autism Society Of NC
08.2016 - 08.2018
Associate of Science - Project Management
Central Carolina Community College
High School Diploma -
Middle Creek High School
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