Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Jones

Raleigh,NC

Summary

I am a positive, energetic, and outgoing person eager to learn new skills and diverse experiences. While I mainly have experience in operations management within retail, I would love to have the opportunity to expand my knowledge and expertise in the medical field that I've learned through my time as a pharmacy technician and health care coordinator. I am open and willing to try new things outside of my comfort zone. Although I would love the opportunity to hone my skills that I've worked hard to establish, I absolutely would love to broaden my horizons and take on any new challenges that may come my way.

Overview

7
7
years of professional experience

Work History

Operations Manager

CVS Health
Raleigh, NC
10.2018 - Current
  • Operations manager tasked with overseeing all store operations, including stocking merchandise, ordering inventory, hiring and management of employees, tracking payroll, etc.; additionally performed the role of pharmacy technician, filling and distributing prescriptions, along with acting as a clerk for pharmacy transactions.

Care Concierge

CVS Health
Raleigh, NC
02.2020 - 09.2022
  • Care Concierge tasked with making outreach calls to patients to schedule appointments, prescriptions, and vaccinations, as well as assisting patients with fitting them for the proper size CPAP masks and ensuring they have all necessary equipment/information to have a successful journey with beginning their at-home therapies and being a readily available resource for any questions or concerns they may have going forward.
  • In addition to assisting with sleep apnea therapies, I was also frequently tasked with fitting patients with other various health aid appliances, accessories, and apparel and helping them make any decisions on selecting supplements and remedies to facilitate their path to better health.

Sales Associate

Discount Tire
Raleigh, NC
05.2018 - 08.2018
  • Sales Associate assisting customers with all inquiries/purchases related to tire maintenance and general vehicle upkeep as well as assisted customers with deciding on the best tire for their lifestyle.
  • Additionally scheduled service appointments for individuals requiring repairs on vehicles.

Education

High school diploma -

Leesville Road High School
Raleigh, NC
06.2017

Skills

  • Customer Service
  • Payroll
  • Inventory Control
  • Key Holder
  • Team Member
  • Cash Handling
  • Multitasking
  • Pricing
  • Process Improvement
  • Supervising Experience
  • Scheduling
  • Profit & Loss
  • Pharmacy Technician Experience
  • Operations Management
  • Adaptability

Timeline

Care Concierge

CVS Health
02.2020 - 09.2022

Operations Manager

CVS Health
10.2018 - Current

Sales Associate

Discount Tire
05.2018 - 08.2018

High school diploma -

Leesville Road High School
Katherine Jones