Katherine Kempner
Adobe Animal Hospital
Portland,OR
7
years of professional experience
Compassionate Veterinary Technician with strong client service and education skills. Organized and detail-oriented, excels in team-reliant environments while demonstrating leadership. Committed to enhancing quality of patient care and client understanding in healthcare settings.
Work History
Remote Teletriage Technician
1 Year 2 Months- Answer pet advice chat inquiries, including medically based questions and concerns
- Review images and videos of medical concerns from clients of their pets, and relay advice and education back to clients
- Swift and clear communication between 5-8 chat inquiries at a given time
- Chat line assisted in reducing number of phone calls made into the hospital by 15%, creating lower wait time for clients in the phone queue
- Administrative duties such as thoroughly documenting client conversations in medical record keeping software Impromed, scheduling appointments, and taking and processing payments
- Operated multi-line Sangoma phone system to facilitate seamless client communication and support.
Registered Veterinary Technician
3 Years 4 Months- Maintained sense of urgency, while keeping clear communication within a team reliant environment.
- Communicated with clients about their pet's clinical status, and relaying education about their pet's health and wellness.
- Conducted patient intake by gathering comprehensive history and vitals.
- General veterinary technician skills such as IV catheter placement, venipuncture, obtaining digital radiographs, Administered IM, IV, and SC injections for medication delivery as prescribed., obtaining manual and machine blood pressures
Registered Veterinary Technician
1 Year 5 Months- Registered Veterinary Technician for a four doctor small animal practice. Was able to perfect and become confident in surgical assistance and dental skills, including:
- Proficiency in dental scaling, polishing, charting, and full mouth radiographs
- Recognizing dental abnormalities including fractures, enamel defects, furcation, stomatitis, resorptive lesions, and others
- Extractions of single rooted teeth and suturing pockets of extracted teeth
- Preparing anesthesia machine, monitoring equipment, and other surgical instruments in surgical and and dental suites
- Recovery of post surgical patients
- Attended continued education lab through International Veterinary Dentistry Institute, expanding expertise in dental prophylaxis and radiographs.
ICU Veterinary Assistant Intern
3 Months- ICU night shift assistant for a fast-paced emergency clinic.
- Performed hourly check ins, with up to 15 patients, consisting of full vitals, drug administration, venipuncture, recognizing abnormal heart and lung sounds, running and interpreting blood work
- Performed rounds for incoming shift technicians.
Veterinary Assistant Intern
8 Months- Assisted veterinarians during examinations and procedures to ensure optimal patient care and client satisfaction.
- Administered medications and vaccinations as directed, while maintaining accurate records of treatments provided.
- Prepared surgical instruments and equipment, ensuring compliance with safety protocols and sanitation standards.
Education
High School Diploma
Veterinary Technology Program - Veterinary Technology
AS - Science and Math
Skills
Customer service
Attention to detail
Written/Verbal communication
Troubleshooting
Medical record keeping
Stress management
Multitasking
LEADERSHIP ACCOMPLISHMENTS
- SCNAVTA member through Foothill College Veterinary Technician Program
- International Veterinary Dentistry Institute Veterinary Dentistry for Technicians Weekend Extravaganza, July 24th-25th, 2021
Timeline
Remote Teletriage Technician
Adobe Animal Hospital
07.2025 - 09.2026Read More
Registered Veterinary Technician
Adobe Animal Hospital
03.2022 - 07.2025Read More
Registered Veterinary Technician
Live Oak Veterinary Hospital
10.2020 - 03.2022Read More
ICU Veterinary Assistant Intern
MedVet Silicon Valley
06.2020 - 09.2020Read More
Veterinary Assistant Intern
VCA Orchard Plaza Animal Hospital
04.2019 - 12.2019Read More
West Valley Community College
AS from Science and Math
Read More
Foothill Community College
Veterinary Technology Program from Veterinary Technology
Read More
Valley Christian High School
High School Diploma
Read More