Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine LeBlanc

Orrington

Summary

Knowledgeable Store Worker (Forklift Operator). Strong background in retail operations with focus on customer service and inventory management. Demonstrated ability in handling transactions and maintaining store organization. Proven skills in communication and teamwork.

Overview

9
9
years of professional experience

Work History

Store Associate

DECA Commissary
03.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Store Associate

Piercing Pagoda of Zale
11.2020 - 02.2022
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Answered questions about store policies and addressed customer concerns.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Wrote a manual on how to operate a new system for organizing customers information that was shared with other stores.

Unemployed

Self-employeed
04.2020 - 10.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Operating a tractor, learning to maintain and paying attention to what needs to be fixed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Lot Attendant

Home Depot
04.2018 - 07.2018
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
  • Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.

Lot Attendant

Home Depot
02.2016 - 04.2018
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
  • Followed safety protocols for personal, guest and automobile safety.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
  • Monitored and secured lot, reporting suspicious activity to management for quick resolution.
  • Operating forklifts, scissor lift, on occasion loading customers vehicles and/or unloading trucks.

Education

Vocational - Culinary Arts

Penobscot Job Corps Academy
Bangor, ME
07-2013

High School Curriculum

Brewer High School
Brewer, ME
06-2011

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Store cleanliness maintenance
  • Inventory control
  • Flexible schedule adaptability
  • Computer literacy fundamentals

Accomplishments

Excellent work evaluations

Time Off Awards

Timeline

Store Associate

DECA Commissary
03.2022 - Current

Store Associate

Piercing Pagoda of Zale
11.2020 - 02.2022

Unemployed

Self-employeed
04.2020 - 10.2020

Lot Attendant

Home Depot
04.2018 - 07.2018

Lot Attendant

Home Depot
02.2016 - 04.2018

Vocational - Culinary Arts

Penobscot Job Corps Academy

High School Curriculum

Brewer High School

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Katherine LeBlanc