Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Lloyd

Parkton,MD

Summary

I am a dedicated server with a proven track record of enhancing guest experiences. I'm skilled in problem-solving and team collaboration, ensuring satisfaction and efficient service during busy shifts.

Overview

4
4
years of professional experience

Work History

Server

Twin Hickory Tavern
Henrico, VA
08.2025 - Current
  • Provided excellent customer service to enhance guest dining experience.
  • Assisted in taking food and drink orders accurately and efficiently.
  • Supported team members during busy shifts to improve service flow.

Kid Zone Attendant

American Family Fitness
Chesterfield, Virginia
03.2022 - 09.2025
  • Organized engaging activities and games for diverse age groups.
  • Supervised children in play areas to ensure safety and enjoyment.
  • Communicated with parents regarding child behavior and activity participation.

Server

T.G.I. Fridays
Chesterfield, Virginia
06.2023 - 06.2025
  • Upsold menu items to guests, promoting daily specials and beverages.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Executed opening and closing procedures for restaurant operations such as setting up the dining area, restocking supplies.

Education

Bachelor of Science - Elementary Education

Virginia Commonwealth University
Richmond, VA
05-2026

Skills

  • Customer service
  • Team collaboration
  • Dining customer service
  • Team member support

Timeline

Server

Twin Hickory Tavern
08.2025 - Current

Server

T.G.I. Fridays
06.2023 - 06.2025

Kid Zone Attendant

American Family Fitness
03.2022 - 09.2025

Bachelor of Science - Elementary Education

Virginia Commonwealth University
Katherine Lloyd