Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Katherine Long

Leonardtown,MD

Summary

Multi-faceted professional known for exceptional customer service skills and effective workflow management. Welcomes constructive criticism and is dedicated to learning and constantly improving. Proficient in using critical thinking and sound judgement to improve company success.

Overview

8
8
years of professional experience

Work History

Veterinary Receptionist

All Kinds Veterinary Hospital
02.2023 - 01.2024
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
  • Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
  • Contributed to positive work environment through excellent teamwork and collaboration with staff members.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Managed multi-line phone system and pleasantly greeted patients.

Bartender

Pier 450 Restaurant
05.2022 - 08.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Graphics Installer

Hilltop Signs And Graphics
01.2021 - 04.2022
  • Achieved seamless graphics installations by utilizing industry-standard tools and techniques.
  • Optimized workflow by collaborating closely with other team members on large-scale projects.
  • Completed successful vinyl wrap installations for vehicles, increasing brand visibility for clients' businesses.
  • Repaired damaged graphics or installed new ones.
  • Worked across various locations with graphics and installation tools.

Private Nanny

Multiple Families
05.2016 - 03.2019
  • Implemented daily routines for optimal child development and created a structured environment.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.

Education

Business Marketing

Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL

High School Diploma -

King's Christian Academy
Callaway, MD
05.2019

Skills

  • Client Relations / Customer Service
  • Record Management
  • Payment Processing
  • Appointment Scheduling
  • Front Desk Operations
  • Problem Solving
  • Team Collaboration
  • Graphics Installation

Websites

Timeline

Veterinary Receptionist

All Kinds Veterinary Hospital
02.2023 - 01.2024

Bartender

Pier 450 Restaurant
05.2022 - 08.2022

Graphics Installer

Hilltop Signs And Graphics
01.2021 - 04.2022

Private Nanny

Multiple Families
05.2016 - 03.2019

Business Marketing

Palm Beach Atlantic University - West Palm Beach

High School Diploma -

King's Christian Academy

Similar Profiles

CREATE PROFILE
Katherine Long