Katherine Lopez
Davenport,Florida
Summary
Motivated worker with a track record of handling company needs through regular, coordinated methods. Skilled at performing under pressure and adapting to unforeseen situations and obstacles to further enhance the business's reputation. Customer-focused individual with a strong drive to provide great service. Strong interpersonal skills, with the ability to effectively address concerns. Committed to boosting consumer satisfaction and achieving great results.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Publix
Davenport, USA
05.2023 - Current
- Responded quickly to customer requests for assistance with finding items in the store
- Optimized the placement of store fixtures to boost product exposure
- Processed product shipments and ensured proper placement in designated storage units
- Performed manual and electronic documentation of stock item counts
- Displayed effective teamwork abilities within production and transportation departments
- Handled lifting of various weight materials regularly
- Adhered to safety protocols when managing hazardous materials
- Managed cash register operations using POS system and processed sales and returns
- Increased customer satisfaction by tailoring service for individual clients
- Supported front-end team by aiding both manager and colleagues in varied tasks daily
Restaurant Hostess
Millers Ale House Bar and Grill
Winter Garden, USA
05.2022 - 11.2024
- Ensured dining and serving areas maintained cleanliness
- Took reservations from patrons by phone or online
- Communicated details about service hours, anticipated wait times, and promotional offers
- Coordinated dining room staff workflow to foster prompt and courteous service
- Coordinated table assignments considering both client preferences and house rules
- Coordinated with kitchen and serving staff to ensure smooth dining details
- Managed dining area activities, maintaining high levels of guest satisfaction
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
Education
High School Diploma -
Four Corners Charter School
Davenport, FL05.2023
Skills
- Customer service
- Cash register operation
- Inventory management
- Visual merchandising
- Product placement
- Safety compliance
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Hospitality management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Grocery Clerk
Publix
05.2023 - Current
Restaurant Hostess
Millers Ale House Bar and Grill
05.2022 - 11.2024
High School Diploma -
Four Corners Charter School
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