Overview
Work History
Education
Timeline
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Katherine Malley

Palos Heights,IL

Overview

4
4
years of professional experience

Work History

Office Administrator

DDV Law, Ltd.
Orland Park, IL
03.2025 - Current
  • Streamlined administrative functions to optimize day-to-day performance.
  • Handled incoming calls professionally and directed callers to appropriate personnel.
  • Organized and maintained comprehensive filing systems.
  • Provided comprehensive administrative support within legal environment.
  • Maintained inventory levels of office supplies necessary for day-to-day operations.

Sales Associate

Coach
Orland Park, IL
11.2024 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Legal Assistant/Assistant to the Director of Operations

DDV Law, Ltd.
Chicago, IL
01.2022 - 09.2024
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery request.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; and filing court documents.
  • Created comprehensive monthly billing reports and meticulously reconciled accounts, maintaining high standards of financial accuracy.
  • Optimized collections activity and maintained contact with customers regarding overdue payments.
  • Responded promptly to inquiries from internal and external customers regarding billing issues.
  • Assisted with the development of internal policies and procedures to develop long-term strategic plans for growth.

Keyholder

UNTUCKit
Oak Brook, IL
08.2021 - 01.2022
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.

Education

Associate of Arts - Communication Studies

Eastern Illinois University
05-2019

Timeline

Office Administrator

DDV Law, Ltd.
03.2025 - Current

Sales Associate

Coach
11.2024 - Current

Legal Assistant/Assistant to the Director of Operations

DDV Law, Ltd.
01.2022 - 09.2024

Keyholder

UNTUCKit
08.2021 - 01.2022

Associate of Arts - Communication Studies

Eastern Illinois University

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Katherine Malley