Accomplished and certified Pharmacy Technician with over 2 years of experience in retail and hospital pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Katherine Mangan
Mishawaka,IN
Summary
Overview
5
years of professional experience
1
Certification
Work History
Saint Joseph Regional Medical Center Inc
Pharmacy Technician
07.2021 - Current
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Sterile compounded IV medications.
- Cleaned and sterilized IV room before and after use.
- Verified computer inventory against physical inventory and resolved discrepancies.
CVS Pharmacy, Retail
Pharmacy Technician
08.2020 - Current
Job overview
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Medical Behavioral Hospitals Of South Bend
Central Scheduler
12.2019 - 08.2020
Job overview
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Participated in development of guidelines for nurse to patient care ratios.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Contacted staff to fill in openings in shift.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Education
Ivy Tech Community College of IndianaSouth Bend, IN
Associate of Applied Science from Dental Hygiene
05.2026
University Overview
Penn High SchoolMishawaka, IN
High School Diploma
05.2017
University Overview
- 21st Century Scholars Scholarship Recipient
- Extracurricular Activities: Cheerleading, Photography, and Animal Science
- Relevant Coursework: Biomedical Science & Medical Terminology
Skills
- Patient Confidentiality
- Drug Storage Procedures
- Manual and Automated Medication Dispensing
- Updating Medication Histories
- Problem-Solving Skills
- Pharmacy Records Management
- Team Collaboration
- FDA Drug Safety Guidelines
- Medicare and Medicaid Processes
- Social Perceptiveness
- Aseptic Techniques
- Critical Thinking
Accomplishments
Accomplishments
- Trained numerous new pharmacy technicians on pharmacy policies, procedures and best practices.
- Facilitated the implementation of a new drug inventory system.
Certification
- Licensed Pharmacy Technician
- CPR Certified
Timeline
Pharmacy Technician
Saint Joseph Regional Medical Center Inc
07.2021 - Current
Pharmacy Technician
CVS Pharmacy, Retail
08.2020 - Current
Central Scheduler
Medical Behavioral Hospitals Of South Bend
12.2019 - 08.2020
Ivy Tech Community College of Indiana
Associate of Applied Science from Dental Hygiene
Penn High School
High School Diploma
Similar Profiles
Zaryia CarterZaryia Carter
Registered Nurse, Float Pool at Saint Joseph Regional Medical Center IncRegistered Nurse, Float Pool at Saint Joseph Regional Medical Center Inc
SHAUNTEL MARCINSHAUNTEL MARCIN
Emergency Room Registered Nurse at Saint Joseph Regional Medical Center IncEmergency Room Registered Nurse at Saint Joseph Regional Medical Center Inc
Lory KenneyLory Kenney
Licensed Insurance Broker at Saint Joseph Regional Medical Center IncLicensed Insurance Broker at Saint Joseph Regional Medical Center Inc
Hannah DrinkallHannah Drinkall
First Choice Registered Nurse, Internal Travel at Saint Joseph Regional Medical Center IncFirst Choice Registered Nurse, Internal Travel at Saint Joseph Regional Medical Center Inc
Lillian MillerLillian Miller
Cutivation Technitian at EnterpriseCutivation Technitian at Enterprise