Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Katherine Marrero

Rochester,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Outpatient Access Specialist (248547) position.


Ready to help team achieve company goals. Efficient Referral Coordinator with 15 years of increasing responsibility in the medical industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Interested in shifting career to Outpatient Access Specialist.

Overview

15
15
years of professional experience

Work History

Referral Specialist

Jordan Health
01.2009 - Current
  • Enhanced patient satisfaction by promptly addressing inquiries and resolving issues related to referrals.
  • Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Managed high-volume referral requests by prioritizing tasks and maintaining organized records.


Education

GED -

Rochester Educational Opportunity Center
Rochester, NY
2021

Skills

  • Appointment Scheduling
  • Medical Terminology Knowledge
  • Excellent Organizational Skills
  • Excellent Customer Service and Telephone Etiquette
  • Patient Confidentiality

Languages

Spanish
Native or Bilingual

Additional Information

  • Quick learner
  • Excellent multitasker
  • Good with computers

Timeline

Referral Specialist

Jordan Health
01.2009 - Current

GED -

Rochester Educational Opportunity Center

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Katherine Marrero