Katherine Mixon
Franklinton,LA
Summary
Dynamic team player with proven customer service excellence at Cate Street Seafood Station, adept at multitasking and effective time management. Enhanced dining experience through seamless coordination and POS software proficiency, significantly boosting restaurant efficiency. Skilled in greeting guests and ensuring satisfaction, demonstrating a strong blend of interpersonal and technical skills.
Overview
1
1
year of professional experience
Work History
Host
Cate Street Seafood Station
Hammond, LA
10.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor - Education
Southeastern Louisiana University
Hammond, LASkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- POS software
- Telephone reception
- First aid training
- Greeting guests
Timeline
Host
Cate Street Seafood Station
10.2023 - Current
Bachelor - Education
Southeastern Louisiana University