Katherine Moore, CRCFA

• Oversaw budgeting processes, facilitating efficient resource allocation, and increasing NOI by 13% in 6 months.
• Directed daily operations, achieving 11% improvement in resident satisfaction and 9% in care quality.
• Established partnerships with local organizations to enhance services for residents.
• Implemented targeted marketing strategies to promote senior living community offerings.

Achieved and surpassed sales goals while preparing daily reports on facility metrics for corporate review.

• October 2023 occupancy was 84%, and by December 2023, occupancy was 100%.
• Since the community has never dropped below 96%.

Oversaw accounting systems to ensure compliance and accuracy in financial operations.

• Provided support to human resources department, enhancing operational efficiency.
• Managed daily reporting processes to reflect key performance indicators for organizational assessment.

Conducted daily sales analysis meetings to track client metrics and growth.

• Acquired an average of 25 new clients monthly.
• Executed over 50 calls daily to prospective leads, marketing local senior facilities.
• Developed and implemented growth logs for comprehensive sales metrics.