Tina Bowen
Vero Beach,FL
Summary
Accomplished skilled nursing/community liaison with a proven track record, enhancing operational efficiency and spearheading hospital relationships and business development to secure organizational growth and a positive patient experience. Expert in skilled nursing facilities, strategic planning and community engagement. Adept at fostering relationships and navigating difficult hospital discharges including insurance authorizations. Demonstrates exceptional problem-solving and multitasking abilities, driving initiatives that significantly improve care coordination and referral processes.
Overview
31
31
years of professional experience
Work History
Executive Director
Brighten Bay
Ft. Pierice
09.2023 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Represented organization at external meetings and events to promote and build relationships with key stakeholders.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Regional VP of Business Development
Aston Healthcare
Florida
01.2020 - 09.2023
- Hired and managed employees to maximize census while training staff on best practices and protocols for admissions/marketing.
- Spearheaded cross-functional initiatives with hospitals to achieve continuity of care.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies while collaborating with the communities we serve.
- Collaborated with admissions teams in assigned centers to develop and implement strategies to improve admissions process.
- Optimized communication strategies between hospitals/CM's/SW's involved in the admissions process, fostering collaboration and efficiency.
- Managed admissions processes for incoming residents ensuring teams were promptly collecting and processing necessary documents.
- Worked with hospital case management teams regionaly to assist with hard to place patients.
Regional Director of Transitional Services
Palm Garden
Florida
01.2017 - 01.2020
- Served as a mentor to emerging leaders in Admissions and Business Development teams sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Monitored staff performance by actively engaging in and observing day-to-day activities and shadowed Admissions and Business
- Development team to ensure hospital case managers and social workers referrals were responded to quickly for timely discharge.
- Visited sites periodically to view service levels with the Admissions and Business Development Departments adherence to service standards.
- Established strong partnerships with hospitals enhancing the company''s reputation and creating mutually beneficial collaborations.
Admissions Director
Citadel Care Centers
Vero Beach
07.1993 - 01.2017
- Interviewed potential residents bedside and by phone before potential acceptance.
- Verified insurances and negotiated authorizations for admissions.
- Provided tours for families, friends or responsible parities.
- Answered challenging questions and handled special cases for not only hospital staff but the community as well.
- Reviewed referrals clinically and had authority to accept or deny base on Red/Yellow/Green protocols.
- Served as the liaison between all hospitals and Atlantic Healthcare.
Education
No Degree -
Indian River State College
Ft. PierceHigh School Diploma -
Vero Beach Senior High School
Vero Beach06.1990
Skills
- Community Engagement
- Program Management
- Strategic Planning
- Project Management
- Skilled Nursing Facility Community Leader
- Insurance Authorization Negotiation
- ECIN/Curaspan(wellsky) proficient
- Problem-Solving
- Organization and Multitasking
- Positive Attitude
- Care Coordination
- Referral Coordination
Timeline
Executive Director
Brighten Bay
09.2023 - Current
Regional VP of Business Development
Aston Healthcare
01.2020 - 09.2023
Regional Director of Transitional Services
Palm Garden
01.2017 - 01.2020
Admissions Director
Citadel Care Centers
07.1993 - 01.2017
No Degree -
Indian River State College
High School Diploma -
Vero Beach Senior High School