Detail-oriented professional with expertise in ICD-10 and CPT coding. Strong organizational skills and a commitment to compliance enhance operational efficiency in healthcare settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Specimen Processor
AEGIS SCIENCES CORPORATION, SE Region
Weyers Cave, VA
12.2025 - Current
Processed and prepared biological specimens for laboratory analysis, ensuring compliance with safety protocols.
Utilized laboratory information systems for accurate tracking and documentation of specimen data.
Maintained cleanliness and organization of workstations to uphold quality assurance standards.
Collaborated with team members to streamline specimen handling workflows, improving overall efficiency.
Front Desk Receptionist
Shenandoah Pain & Palliative Care Clinic
Broadway, VA
01.2024 - 11.2024
Managed patient check-in and scheduling, ensuring efficient workflow at reception.
Coordinated communication between patients and healthcare providers to enhance service delivery.
Maintained accurate patient records using electronic health record systems, ensuring data integrity.
Addressed patient inquiries and concerns with empathy, improving overall patient satisfaction.
Procedure Coordinator
Augusta Health Medical Group
Fishersville, VA
05.2023 - 09.2024
Coordinated scheduling and patient flow to optimize clinic operations.
Facilitated communication between medical staff and patients to enhance service delivery.
Managed documentation and compliance for procedural protocols ensuring accuracy.
Developed training materials for new staff on procedures and systems used in the clinic.
Certified Clinical Medical Assistant
Hess Orthopedics
Harrisonburg, VA
01.2021 - 05.2023
Scheduling - calling patients to schedule or reschedule appointments. Scheduling procedures for a busy pain clinic
Prior authorizations for pain management procedures, MRIs, and prescription medications
Referrals
Medical records
CPT codes & ICD-10
Education
Medical Coding -
Blue Ridge Community College
Weyers Cave, VA
01-2027
Certificate of Technical Studies - Certified Clinical Medical Assistant
Blue Ridge Community College
Weyers Cave, VA
01-2021
Certificate of Technical Studies - Phlebotomy
Blue Ridge Community College
Weyers Cave, VA
10-2024
Skills
ICD - 10
CPT codes
Prior authorizations
Appeals
Aethna, Tebra
Customer Service
Fast Paced Environment
Problem Solving
Organization
Certification
CCMA - Certified Clinical Medical Assistant
Timeline
Specimen Processor
AEGIS SCIENCES CORPORATION, SE Region
12.2025 - Current
Front Desk Receptionist
Shenandoah Pain & Palliative Care Clinic
01.2024 - 11.2024
Procedure Coordinator
Augusta Health Medical Group
05.2023 - 09.2024
Certified Clinical Medical Assistant
Hess Orthopedics
01.2021 - 05.2023
Medical Coding -
Blue Ridge Community College
Certificate of Technical Studies - Certified Clinical Medical Assistant