Summary
Overview
Work History
Education
Skills
References
Timeline
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Katherine Musa

Spokane

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.

Overview

5
5
years of professional experience

Work History

Barista

Daily Habit Espresso
Spokane
08.2024 - Current
  • Served high-quality coffee beverages to customers, ensuring satisfaction with each order.
  • Trained new baristas on beverage preparation and customer service best practices.
  • Resolved customer complaints professionally, demonstrating strong interpersonal skills.

Lead Server

Kalispel Golf and Country Club
Spokane
04.2021 - 02.2025
  • Supervised daily operations in high-volume dining environment to ensure efficiency.
  • Trained and mentored new staff on service excellence and customer engagement.
  • Resolved guest issues promptly, maintaining high standards of customer service.
  • Verified legal drinking age prior to serving alcohol, ensuring compliance with state law.

Education

Bachelor of Arts - Criminal Justice & Criminology

Washington State University
Pullman, WA
07-2025

Associate of Arts - General Studies

Spokane Falls Community College
Spokane, WA
05-2023

Skills

  • Customer service
  • Conflict resolution
  • Critical thinking
  • Communication skills
  • Professional demeanor
  • Hospitality service expertise

References

References available upon request.

Timeline

Barista

Daily Habit Espresso
08.2024 - Current

Lead Server

Kalispel Golf and Country Club
04.2021 - 02.2025

Bachelor of Arts - Criminal Justice & Criminology

Washington State University

Associate of Arts - General Studies

Spokane Falls Community College
Katherine Musa