Katherine Nethery
Noblesville,IN
Summary
Dependable young woman successful at operating in fast-paced, high-volume environments. Hardworking and successfully providing fast, high-quality customer service and care. An adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers. Gifted at working with all types of personalities. Has a performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Medical Scribe
Midwest Eye Consultants
2022.12 - Current
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
Bay Host, Ace Trainer, Event Ambassador
Topgolf
2019.05 - 2022.11
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Conducted new hire orientations and training sessions, and trained current employees on new equipment and procedures.
- Trained employees to execute tasks in accordance with applicable specifications and procedures.
- Managed event logistics and operations.
Sales Associate
Occasionally Yours
2016.10 - 2019.08
- Provided positive first impressions to welcome existing, new and potential customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Prepared large cash deposits with zero discrepancies.
- Maintained records related to sales, returns and inventory availability.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Nursing
Ball State University
Muncie, INHigh School Diploma -
Noblesville High School
Noblesville, IN2018
Skills
- Excellent Written and Verbal Communication
- Teamwork and Collaboration
- Engaging with Diverse Customers
- Time Management
- Self Discipline
- CPR Certified
- Documentation abilities
- Data entry expertise
- Knowledge of ICD-10 codes
- Professionalism and Ethics
Timeline
Medical Scribe
Midwest Eye Consultants
2022.12 - Current
Bay Host, Ace Trainer, Event Ambassador
Topgolf
2019.05 - 2022.11
Sales Associate
Occasionally Yours
2016.10 - 2019.08
Nursing
Ball State University
High School Diploma -
Noblesville High School
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