Katherine Noga
Watertown,CT
Summary
Organized, motivated college student eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.
Overview
3
3
years of professional experience
Work History
CSR
VCA Emergency And Specialty Services
05.2023 - Current
- Consulted with customers regarding needs and addressed concerns.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Educated customers on special pricing opportunities and company offerings.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Developed strong customer relationships to encourage repeat business.
- Communicated with veterinarians and staff members to maintain patient flow.
- Sanitized frequented areas and equipment using approved supplies.
Assistant
Perfect Imperfections
01.2022 - Current
- Assist with care of special needs dogs (blind, deaf, neurological disorders, megaesophagus, paralyzed, etc.)
- Maintain, clean, and disinfect crates and floors.
- Monitor the safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Transport dogs for emergency vet visits.
- Attend and assist in adoption events
Assistant and Receptionist
Westbury Music
06.2021 - Current
- Cleaned and tidied store to reduce health and safety hazards.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Unloaded and loaded trucks with instruments
Teacher's Assistant
Precious Moments Daycare
03.2021 - 08.2022
- Enforced rules to teach good manners and maintain a safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Communicated with parents about daily activities and any concerning behaviors.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Education
Some College (No Degree) - Psychology Major
Western Connecticut State University
Danbury, CTSkills
- Computer Skills
- Time Management
- Verbal and Written Communication
- Team Collaboration
- Relationship Building
- Professional and Mature
Timeline
CSR
VCA Emergency And Specialty Services
05.2023 - Current
Assistant
Perfect Imperfections
01.2022 - Current
Assistant and Receptionist
Westbury Music
06.2021 - Current
Teacher's Assistant
Precious Moments Daycare
03.2021 - 08.2022
Some College (No Degree) - Psychology Major
Western Connecticut State University
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