Katherine Owens
Buckeye,AZ
Summary
Proven to excel in high-pressure environments, I leveraged exceptional customer service and cash handling skills at Dennys Restaurant, enhancing guest engagement and efficiency. My adeptness at multitasking and commitment to excellence ensured seamless dining experiences, significantly contributing to operational success.
Overview
14
14
years of professional experience
Work History
Server
Dennys Restaurant
10.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
CSR, Sales
Consumer Cellular
07.2019 - 12.2023
- Built strong relationships with clients, leading to repeat business and referrals.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Server
Olive Garden
12.2017 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Salome Resturant
06.2011 - 05.2017
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
None - General Studies
Clare HHigh School
Clare, MI05.1985
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Dennys Restaurant
10.2023 - Current
CSR, Sales
Consumer Cellular
07.2019 - 12.2023
Server
Olive Garden
12.2017 - 07.2019
Server
Salome Resturant
06.2011 - 05.2017
None - General Studies
Clare HHigh School
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