Hi, I’m
Katherine Peraza
Receptionist
Carrollton,TX
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
years of professional experience
Work History
Dallas Autos Direct3228 Skylane Dr Carrollton Tx 75006
Receptionist
08.2022 - 02.2024
Job overview
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Farmers Insurance Agency13205 Branch View Ln Farmers Branch 75234
Receptionist
09.2020 - 08.2021
Job overview
- Manage the cash inflows and outflows of the office to ensure a proper closing at the end of the day.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
Education
Collin County Community College DistrictPlano, TX
Associate of Science from Accounting And Business Management
05.2025
Skills
- Administrative Support
- Data Entry
- File Management
- Strategic Planning
- Multi-Line Telephone Systems
- Greeting and Seating Clients
- Documentation And Reporting
- Mail handling
- Organization skills
- Scheduling appointments
- Office Management
- Basic accounting
- Document Management
- Telephone skills
- Spreadsheet tracking
- Multi-line telephone operation
- Service-oriented mindset
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Dallas Autos Direct
08.2022 - 02.2024
Receptionist
Farmers Insurance Agency
09.2020 - 08.2021
Collin County Community College District
Associate of Science from Accounting And Business Management